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Honda of Mahwah
Mahwah, NJ
1,756 Reviews
Honda of Mahwah is among the top 15 percent of Dealership's to earn Honda President's Award for it's exceptional performance in 2013, 2014 ,2015 ,2016.
Honda of Mahwah also earned the prestigious Council of Excellence award 11 years in a row. Only the top 15 percent of Honda Dealerships were recognized by Honda Financial Services .
Council of Excellence award. Only the top 15 percent of Honda Dealerships were recognized by Honda Financial Services .
Come to Honda of Mahwah and see why Honda Motor Co, Honda Financial Services recognizes that Honda of Mahwah are industry leaders in customer Service and Sales satisfaction.
We are fluent in Spanish, Arabic and Portuguese.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,756 reviews
May 16, 2017
Stress-free car leasing I hate to lease a new car, dread going to the dealership, having the conversation and trying to make a deal, especially being a female dealing with au I hate to lease a new car, dread going to the dealership, having the conversation and trying to make a deal, especially being a female dealing with auto people. BUT!!!!ALL THAT HAS CHANGED since I found JOE DONEGAN at MAHWAH HONDA. He has changed my car leasing experience from bad to GLAD! So, if you feel like I do, ask for Joe Donegan and you will have a stress-free, life-changing experience and actually look forward to getting your next car!! And having a Honda in my life makes it so much easier!!! (This is my 6th Honda) Also, a shout out to Jack Russell for his help in explaining everything. More
by Barbara Honda
Employees Worked With
Joe Donegan, Bob Pellecchia, Jack Russell
April 26, 2017
SO DISGUSTED Car was purchased by a family member and was passed down to me. Has been serviced there from the beginning, but I have had 3 different personal encoun Car was purchased by a family member and was passed down to me. Has been serviced there from the beginning, but I have had 3 different personal encounters at Mahwah Honda... Brought in for some maintenance ... spark plug, valve, tires, a few other things .... ended up finding a broken axle. Voiced concerns about engine losing power... concerns brushed off. Told me it runs fine and the hesitation was "probably the axle" ...which makes absolutely no sense. Brought it back...still vibration, still hesitating. Was told one of the new tires was bad so was replaced and re-balanced. Told runs fine... maybe try putting in premium gas to make it run better. Car still choppy ... car still slight engine shake... brought to another shop to replace shaking brakes ( was never told they were bad by Honda and they started shaking on a road trip). Asked this shop for second opinion on car hesitation and engine shake. Was told air filter was really dirty..... wondering why this was never brought up or investigated during my oil change or spark plug replacement at Honda or any of the multiple times I told them the car had performance issues. CAR HAS NOT RUN FINE ANY OF THE TIMES THEY TOLD ME IT RAN FINE. Car has EXTENDED WARRANTY for engine performance issue and when a customer voices concerns about engine, should not be taken lightly. Felt representative was condescending and made me to feel like my concerns were not valid...like the problem was all in my head. I WILL NOT BE BACK. Bad enough they have missed what I feel are SIMPLE FIXES and not told me about other things that may need to be done to save labor costs..... but then add the condescending attitude .... NOTHING GOOD TO SAY ABOUT MY EXPERIENCE WHATSOEVER. More
by lizzieborden
Employees Worked With
paul
April 22, 2017
Pleasure to purchase Amazing and friendly staff. Not pushy at all. Treats you like family and great prices.will always buy from them and recommend to everyone I know Amazing and friendly staff. Not pushy at all. Treats you like family and great prices.will always buy from them and recommend to everyone I know More
by Rfkny1
April 19, 2017
Great experience After comparing cars online decided to look at a Honda Accord EXL V6. We were welcomed at the door and helped immediately by Debbie and Bob P. Debbie After comparing cars online decided to look at a Honda Accord EXL V6. We were welcomed at the door and helped immediately by Debbie and Bob P. Debbie took us on a test drive with an Accord and then a CRV based on our request. We went thru streets and highway to really get a feel of both vehicles and pointed out all the features and safety items. Upon return we decided to lease the CRV ELX and was given a good price. Before driving away both Debbie and Bob P went over many items and asked if we had any questions. All we can say is that we had a very pleasurable experience and would recommend this dealership. More
by Brooklynkids
Employees Worked With
Bob P - General Sales Manager, Debbie Levinson, Michael Craig
April 17, 2017
Eager to help, highly professional, willing to accommodate At first my wife and I were simply to check out available colors on the new CR-V at their lot. When we couldn't find one with a specific color, Mike g At first my wife and I were simply to check out available colors on the new CR-V at their lot. When we couldn't find one with a specific color, Mike graciously drove us to another lot to show us. After we decided on the trim, options and color we like to have, we set out to see which dealership would give us a good price. Mahwah Honda quickly beat other dealerships on price for the CR-V we wanted. On the same day we made the deal, we got our new CR-V home. The whole buying process was simple and efficient. More
by Kochin
Employees Worked With
Michael Craig, Michael Ross
March 29, 2017
Satisfied Customer The staff was knowledgeable, accommodating, supportive and patient. I did not feel pressured in any way. They were very willing to teach all of the The staff was knowledgeable, accommodating, supportive and patient. I did not feel pressured in any way. They were very willing to teach all of the new technology and safety features in the car and offer their assistance post purchase with questions. More
by LBK
March 28, 2017
Best car buying experience I've ever had.. The experience was hassle free and straight forward. Rob helped me all the way and was very accommodating on all of my requests. Rob was very willing The experience was hassle free and straight forward. Rob helped me all the way and was very accommodating on all of my requests. Rob was very willing to help me find the car that was right for me. I'm very happy and satisfied with how EVERYTHING went. Honestly, can't complain about a single thing. THANK YOU MAHWAH HONDA!!! More
by Shawn Mills
Employees Worked With
Rob Fazio Jr
March 25, 2017
STAY AWAY FROM THIS DEALERSHIP AND THIS MANAGER!!!! If I could give 0 stars I would! In the 40 years I have been a car buyer, I never had such a horrendous experience as I had at AND THIS MANAGER!!!! If I could give 0 stars I would! In the 40 years I have been a car buyer, I never had such a horrendous experience as I had at this dealer, and in particular with this manager, BOB. This "manager" is rude, condescending, and insulting to his customers and today I was called a "thief" for asking for any rebate offer or incentives on a new car. WHO TALKS TO CUSTOMERS THIS WAY?!?!?!?!?! This man is nasty and is doing a disservice to his employees because now I will purchase a new car at another dealership. I also will be contacting Honda corporate to make a formal complaint about my experience. This man should not be in a position that deals with the public, let alone, a manager. HONDA SHOULD BE ASHAMED OF HAVING SUCH AN ARROGANT INSULTING PERSON REPRESENT THEIR COMPANY. I will be telling everyone I know to stay away from this dealer! More
by Carbuyer
Employees Worked With
Bob Pellecchia
March 02, 2017
Great Expierence at Mahwah Honda Really enjoyed the expierence at Mahwah Honda. Friendly and straight forward people. First time buying my own brand new vehicle in 20 years. No pre Really enjoyed the expierence at Mahwah Honda. Friendly and straight forward people. First time buying my own brand new vehicle in 20 years. No pressure, great selection, and a quick service. More
by WThompson
Employees Worked With
Debbie Levinson, Michael Craig
February 14, 2017
Enjoyable Experience Everyone in the dealership is personable. My sales rep was Anil. He is very patient and will follow up with you in an appropriate manner. The financin Everyone in the dealership is personable. My sales rep was Anil. He is very patient and will follow up with you in an appropriate manner. The financing staff are also very helpful. More
by Dbing
