Honda of Mahwah

Recent service appointment I have been recommending this dealership for years. Always feel confident that I will get the best service possible. Even though I may be paying more I have been recommending this dealership for years. Always feel confident that I will get the best service possible. Even though I may be paying more, I prefer using a dealership. More

Outstanding Dealership I have been a Honda Mahwah customer since 2006. Both the Sales and Service departments are exceptional. While I have yet to meet the owner of the deal I have been a Honda Mahwah customer since 2006. Both the Sales and Service departments are exceptional. While I have yet to meet the owner of the dealership, it's clear their principals focused on integrity, transparency and valued quality to their customers comes from the top-down. How else can two separate departments deliver such outstanding customer service? From the moment you enter the Sales showroom you are greeted from friendly professionals not interested in treating you like the "fresh meat". Instead the magnanimous staff ensure your comfort, education and happiness throughout the entire purchasing process. Your dedicated sales representative will ensure your satisfaction, because at the end of the day their interest is to have you as a repeat customer. (11 Stars! - if even possible) At your next opportunity for service the staff at Mahwah Service go above and beyond to emulate the above business principals at every visit. From the moment you enter the modern Service Center you are greeted by friendly, knowledgeable professionals dedicated to their client's satisfaction and success. Understanding that your time is valuable, they work expediently to ensure your service, provided by a certified Honda technician, is performed to industry best standards. Concluding every service event at no time will you ever feel confused, uneducated or reluctant about both the service, products and support supplied by this model Honda dealership. (11 Stars again!) It is with direct experience and great appreciation that I highly recommend Mahwah Honda to any educated consumer interested in a quality automobile experience. More

Excellent service center Everyone is always very pleasant and accommodating. They will never try to sell me services I do not need. Their Auto Club loaner program is great. It Everyone is always very pleasant and accommodating. They will never try to sell me services I do not need. Their Auto Club loaner program is great. It is a pleasure using them to service my vehicle. More

very Professional Everyone was very helpful. They work to get the best car for me. They did not try to sell me something I sis not want. When I left I was very happy w Everyone was very helpful. They work to get the best car for me. They did not try to sell me something I sis not want. When I left I was very happy with the way I was treated. More

Recall and maintenance They never oversell. Very honest about what your car needs versus what’s optional. Loaner car service makes it easy to get work done on your car. They never oversell. Very honest about what your car needs versus what’s optional. Loaner car service makes it easy to get work done on your car. More

Always the best service by Paul and his staff Paul always takes great care of me, I get in and out fast and only the work needed is recommended. He always explains what is going to be done and if Paul always takes great care of me, I get in and out fast and only the work needed is recommended. He always explains what is going to be done and if there are changes to the original work order he lets you know all the options available. He is always a pleasure to deal with. More

Service and replacement of sunroof glass. I have always scheduled my service with Paul. Very professional and courteous. I have never had any problems with the quality of the work done. I have always scheduled my service with Paul. Very professional and courteous. I have never had any problems with the quality of the work done. More

Experience with Service Personnel The personal interactions, quality and availability of service at times of need have always been superior. Also, the fact that I am able to have a loa The personal interactions, quality and availability of service at times of need have always been superior. Also, the fact that I am able to have a loaner car during the time my own car is being serviced is extremely helpful. Ms. Toribino was the person who assisted me during my most recent visit but I have dealt with Mr. Eischen numerous times in the past. Both are first-rate, friendly and professional. More

Service Ms. Toribio provides excellent service. I was in and out quickly. Nice to be greeted with a smile and courtesy so early in the morning. Ms. Toribio provides excellent service. I was in and out quickly. Nice to be greeted with a smile and courtesy so early in the morning. More

Very Happy Service was great . Friendly atmosphere. Relaxing waiting room.. Was there for oil change. Service rep. was very helpful . I was very happy with ev Service was great . Friendly atmosphere. Relaxing waiting room.. Was there for oil change. Service rep. was very helpful . I was very happy with everything from arrival to departure. More