146 Reviews of Honda of Lisle - Service Center
Bought car here 4 years ago from Tim Render who was excellant. I live in orland so did not bring the car here for service because of the distance.(Honda CRV) I brought the car in one week ago for a ti excellant. I live in orland so did not bring the car here for service because of the distance.(Honda CRV) I brought the car in one week ago for a tire check since I now work in the area. Everyone was so friendly and accomadating that I will do all of my servicing here. Came back today for a oil check and to have an extra set of keys made. Met Mike Frain and really appreciated his great customer service skills. Love the waiting area and the computers. Made my wait so much more enjoyable. I am happy with the service and will always bring my car here. More
I have visited this dealership at least 4 times in the last 4 months. Each visit has shown that they are great people to depend on for quality work and honest dealing. Mike frain, the sarvice advisor, is last 4 months. Each visit has shown that they are great people to depend on for quality work and honest dealing. Mike frain, the sarvice advisor, is friendly and a pleasant person to talk with. He is great asset to the dealership. More
We purchased our Honda Odyssey Van from Honda on Grand in Elmhurst and brought it back there 2 times for what I consider simple repairs They could not fix it. I lost all hope and decided to try the Honda sto Elmhurst and brought it back there 2 times for what I consider simple repairs They could not fix it. I lost all hope and decided to try the Honda store in Lisle. I met Mike when I first came in. He said good morning and had a smile on his face. He assured me that they would do the best they could to fix our issues. Mike not only was friendly at the very first meeting but he continued to keep me abreast on all developments with our van. Because of my experience and the professionalism of Mike I will be going back to the Lisle store for every repair and future purchases that we may have. I will not only let my friends know of my pleasent experience but I will Tweet it and post on Facebook. Thank you Mike. More
Carrie was very helpful and followed up on all questions in a very timely manner. She has great customer service skills. Thank you Carrie for all your help. The only negative was the prices were very h in a very timely manner. She has great customer service skills. Thank you Carrie for all your help. The only negative was the prices were very high. We only had half the work done at the dealership because we were able to take it somehwere else to get the rest of the work done in half the cost. More
My experience with this dealership reflects the Honda reputation of high value at reasonable, fair costs. We have purchased and serviced 2 Hondas here the past 5 yrs and the place is simply light years f reputation of high value at reasonable, fair costs. We have purchased and serviced 2 Hondas here the past 5 yrs and the place is simply light years from the 2000 era when shopping for a CIVIC i encountered little interest from the salesforce, and was not offered a test drive despite my expressed interest in a Honda. Saturn at the time was enjoying a good reputation and I purchased a 2000 Sl2 Sedan, I still have. A good car, too but fit/finish not the same and lacked the great handling of the CIVICs. My 1980 Accord, 1991 Civic, 2009 Civic and 2010 CRV are among my best vehicles owned and I now at am a point that I am unlikely to view another brand but rather find the Honda that fits my budget. I would definitely start with this dealership. I just wish I could afford a Honda motorcycle, too...... More
Had an urgent need as my brake lights stopped working on my '99 Accord. It was a quick, easy and relatively inexpensive fix that was handled in a matter of a couple of hours with no previous appt in the ev my '99 Accord. It was a quick, easy and relatively inexpensive fix that was handled in a matter of a couple of hours with no previous appt in the evening. Excellent fast, friendly, professional and efficient service by Carrie Adams and evening mechanic(s). Like the female diversity in the service dept - keep it up Honda of Lisle! More
I had the $21.98 a service coupon for express oil and filter change & Tire Rotation from their website good thru 3/15/2013. So the price was Great. This car turns 5 years old tomorrow with just short of filter change & Tire Rotation from their website good thru 3/15/2013. So the price was Great. This car turns 5 years old tomorrow with just short of 200K with all the service done by Honda of Lisle. I bought this 2008 Fit from Honda of Lisle because the 1993 Del Sol had 318K (serviced by these Guys) for the 15 years before. I have nothing but good things to say about the service I've received from Mike and the Staff. More
Made appointment 8:00AM, 10/10/2012, to have my car serviced. Bob didn't get back to me about what needed to be done until, 9:45AM. The reason I made the appointment in the first place was because, I t serviced. Bob didn't get back to me about what needed to be done until, 9:45AM. The reason I made the appointment in the first place was because, I thought I would get faster service. He told me, He was talking to another customer for 40 minutes, and I had to wait. What kind of service is this? If this is the service you provide, I will not buy another car at your dealership. I have had my Pilot serviced only at your store and never have been impressed. You lose twice, car and service work. More
I have 2008 Honda Odyssey EX-L. Recently, its back door had problem to hold on when it was opened. I checked Honda web site and found Honda had recall for 2008/2009 Odyssey on EX-L, which is for the exactl had problem to hold on when it was opened. I checked Honda web site and found Honda had recall for 2008/2009 Odyssey on EX-L, which is for the exactly problem. But Lisle Dealership claimed my van's problem can't be covered by recall. They claimed the recall was about power door, even they agreed it was the exactly same problem. I was not happy that I had to pay $130 to get the exact problem fixed on the exact same model of the recall. The stuff in Lisle dealership took it very personal. I had waited for more than 40 minutes to pick up my van. When I tried to mention my case to their manager, he was extremely rude. I will report my case to Honda Corporation and will never go to Lisle Honda dealership for any service. More
Great Dealer ever. Sales service, car delivery, follow up, discuont coupons for car service, all great!, Price Ok. No pushy on optionals and extra warranty. It is overstanding compare to other Honda Deale up, discuont coupons for car service, all great!, Price Ok. No pushy on optionals and extra warranty. It is overstanding compare to other Honda Dealers. More