Honda of Lisle - Service Center

Excellent. Quick, efficient service Austin was helpful in explaining today's service issues and also offered up some tech tips that I was not aware of! Those little tips make a big diffe Austin was helpful in explaining today's service issues and also offered up some tech tips that I was not aware of! Those little tips make a big difference. More

Place is busy, but well run. I brought my new Ridgeline in to have roof racks installed. My salesman Bob Woods was very prompt responding to emails to set up the appointment. Lots I brought my new Ridgeline in to have roof racks installed. My salesman Bob Woods was very prompt responding to emails to set up the appointment. Lots of emails, since I had to cancel a couple times. But he always responded quickly. They gave me a loaner, an identical Ridgeline. I drove around a bit and came back to the dealer. As I was sitting in one of their comfy loungers, Rick Sorenson came up and told me it was ready. And off I went. Every dealer should be this together. More

Amazing! Rob got my car in and out. Service was very fast! Will come back again! Everyone was very friendly very helpful. Will not go to any other Honda! Rob got my car in and out. Service was very fast! Will come back again! Everyone was very friendly very helpful. Will not go to any other Honda! More

Good Service Carrie was very attentive and made sure when I picked up my car that she went over the work with me and made sure I was satisfied...and I was! Carrie was very attentive and made sure when I picked up my car that she went over the work with me and made sure I was satisfied...and I was! More

excellent service Service Representative Arthur Brewster handled my visit for routine maintenance quickly professionally, Arthur kept me updated on progress and got me Service Representative Arthur Brewster handled my visit for routine maintenance quickly professionally, Arthur kept me updated on progress and got me out in record time. Alk said is was a great experience. More

Doesn't stand behind batteries. 100 month sticker on the battery is a joke, mine died after 4.3 years and Honda Lisle wouldn't warranty it because I didn't have a receipt from 4 year 100 month sticker on the battery is a joke, mine died after 4.3 years and Honda Lisle wouldn't warranty it because I didn't have a receipt from 4 years ago. If it's a Honda made battery it shouldn't matter where I got it and any Honda dealer should honor it. I get better service and hospitality with my Toyota dealer. More

Leased a New Car For The First Time I came in to have my 2001 Honda Accord serviced with an oil change. I told Paul, in Service, there was a leak in the mid section of my car. Once the I came in to have my 2001 Honda Accord serviced with an oil change. I told Paul, in Service, there was a leak in the mid section of my car. Once the car was serviced, he put it on the rack to find out about the leak. It was in the fuel tank, and the whole under pinings of the car were rusting out. He told me it would not be worth it to fix, and that Honda had a great leasing deal going on right now, and he had leased a car himself. Heri was passing by, and Paul asked him to talk to me about it. I explained to Heri how I used the car, and he figured out my average yearly miles. He explained how leasing worked, and I determined which model I was interested in. He got a car and we took a test drive. Heri showed me the electronic features of the car and how they worked. He synced my phone with the car and showed me other features. He was very helpful and easy-going, not at all pushy or hurried. He was very cordial and made a difficult decision go very smoothly. More

Poor customer service I hope Dave was simply having a bad day when I came in for service. He was condescending, snarky, and dismissive. I felt like a child who was being I hope Dave was simply having a bad day when I came in for service. He was condescending, snarky, and dismissive. I felt like a child who was being scolded. The lack of professionalism was surprising, as I've never had an issue at this dealership. I'm sorry to say, I won't return. More

My certified crv needs a new battery? 6 mos after buying my crv certified, i am being told by another honda dealer my battery needs replacing but honda lisle says its still "good?" after p 6 mos after buying my crv certified, i am being told by another honda dealer my battery needs replacing but honda lisle says its still "good?" after pressing svc rep he says it say recheck soon. Really then its not good and should have been replaced prior to purchase. Unhonest dealership and sales people. Would not recommend this place More

Great Service Dave Mueller I went to Lisle after learning a new FOB door opener for my 2002 Honda Oddy was going to cost $70 to program in Elmhurst. Lisle's cost was $25. The ne I went to Lisle after learning a new FOB door opener for my 2002 Honda Oddy was going to cost $70 to program in Elmhurst. Lisle's cost was $25. The new FOB was the same price at both dealerships but programming is an extra charge. Dave Mueller greeted me in Lisle and said no need for a long wait to simply purchase and program the FOB. It took 10 minutes and I was on my way. Amen. In Elmhurst I would have waited over 1 hour and spent more $$. Thank you, Mike Foster More