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Honda of Lincoln - Service Center

Lincoln, NE

4.8
456 Reviews

456 Reviews of Honda of Lincoln - Service Center

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November 03, 2011

Took my 2006 Civic in for 45,000 mi service plus new tire install (4) that I had ordered from Tire Rack. The job was completed 2 hours earlier than promised! The only thing is that I do not know how they cal More

by kevint06civic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Darrin, Eric Olsen
Nov 03, 2011 -

Honda of Lincoln responded

Kevin, thank you for sharing your experience with us, we are so glad you had a great one and Darrin will really appreciate this as well. Thank you again! Ron McLain Williamson Honda

October 31, 2011

I made an appointment for our car that we bought certified in April to have an oil change and repair the recalls that we were notified of. I was upset to find out that when I asked them to check a More

by btracy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Brenda Tracy
October 30, 2011

My window on the passenger side started sliding down on it's own on my way home from work on Thursday, October 27, 2011. I turned around and went directly to Williamson Honda. I told Dave Rose that he wa More

by srk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dave Rose
Oct 31, 2011 -

Honda of Lincoln responded

Thank you for sharing your experience with us! Dave is one of the best and I am glad we were able to help fix the problem so quickly. Ron McLain Williamson Honda

October 27, 2011

I received great service, it was recall work so no cost to me. efficient and timely service given. shuttle service great perk to the customer More

by Paulette1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Salak
Oct 31, 2011 -

Honda of Lincoln responded

Thank you for sharing your experience with us, we are so glad you had a great one and Mark will really appreciate this as well. Thank you again! Ron McLain Williamson Honda

October 24, 2011

I have purchased 3 vehicles from Williamson Honda and have them serviced at Williamson's. This includes oil changes and any other service they required. I have always been very satisfied with there serv More

by lbrown1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mr. Goodyear
Oct 27, 2011 -

Honda of Lincoln responded

Thank you for the wonderful review! Andy and all of us really appreciate the kind words. Thank you so much for choosing us to help you with your vehicle needs and please do not hesitate to call us with any questions or concerns. Ron McLain Williamson Honda

October 20, 2011

We purchased our car at willianson and just feel we get the best service when we go back there, even thou we drive 95 miles to do it. Have always received the best service and the staff is always very cour More

by wendye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : mark salak
Oct 27, 2011 -

Honda of Lincoln responded

Thanks so much for taking the time to post a review about our dealership. We are so glad that our staff was so helpful and your experience was great. Ron Mclain Williamson Honda

October 05, 2011

I want to start off by saying Mark Salak is a great asset to Williamson Honda. He has always been very helpful, and unfortunately, when this last visit happened the way it did - he was there to fix it. He More

by heather2092
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Nate Laushman, Mark Salak
Oct 27, 2011 -

Honda of Lincoln responded

Heather, thank you for sharing your experience with us. Your feedback is very important and will help us improve. On behalf of all of us, I want to apologize. We obviously failed. This has been a very teachable moment for all of us and we can only expect to learn and improve from it. We are very happy you chose us to help you with your vehicle needs and please do not hesitate to call us with any questions or concerns. I hope in the future you will come back and let us show you how we have improved. Ron McLain Williamson Honda

September 30, 2011

In an earlier visit I ask about tires for my CRV. I was told about tires that work better on the CRV. So, when it came time to get tires I checked again and was given a great price. There was a problem t More

by JimBrennan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Darren
September 29, 2011

Consistent good experience for service visits. Darrin does a nice job in scheduling and keeping customer informed about what is happening during their maintenance visits. More

by kphelps1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Darrin
September 25, 2011

From the time I drove the CRV into the service shop, the courtesy ride to work, the phone call to let me know what was done to the vehicle, the courtesy ride back to the dealership, to the "cashier", everyt More

by Jayhawks21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dave and Mark
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