456 Reviews of Honda of Lincoln - Service Center
As always, the service was excellent. Met at the door by Nate and he ascertained my wishes and proceeded to complete the order form. I was surprised at the fast turn around. This is my third Honda and all Nate and he ascertained my wishes and proceeded to complete the order form. I was surprised at the fast turn around. This is my third Honda and all purchased through the top salesman, Larry Ellerbeck who was in the show room and responded to my inquiries about the ned Hondas. More
I purchased a new 2012 Honda Odyssey a few months ago and I am installing the Towing package myself. I researched the internet for pricing on the parts required, both Honda parts and after market parts thro I am installing the Towing package myself. I researched the internet for pricing on the parts required, both Honda parts and after market parts through other manufacturers. I decided to go with the Honda parts. I visited the parts dept at Honda of Lincoln and I must say that the customer service was 2nd to none. I dealt with Mark, and asked him about the prices I saw online for official Honda parts and if he could come close to matching that price. He took the time to research the matter and pricing, and even consulted another gentlemen in the parts dept, Craig Cameron. Mark was able to give me a terrific price on the part. Even better was that the parts were on hand and I did not have to wait for delivery. Even after giving me the great price, they even reminded me about the instructions and printed them out for me. I feel that Mark went above and beyond in his customer service to me. I asked him what he could do for me on the price, and he did what he could to get me the best price possible, which I was greatly satisfied with. I am extremely satisfied with Honda of Lincoln. I have been a customer for years, and have always been pleased. This experience has definitely been a great one and has solidified my loyalty to working with Honda of Lincoln in the future, and to continue to recommend them to others as well. Thank you Mark. More
Had to change my service appointment at the last minute, they were very flexible and reschedule it for the next day. I appreciated that greatly. Received a call during the day to notify of an additional s they were very flexible and reschedule it for the next day. I appreciated that greatly. Received a call during the day to notify of an additional service item (minor) that required attention and requesting permission to make the repair. Working with the Williamson's service department has always been a pleasant experience whether leaving the car or waiting for it. More
Williamson staff is always proactive in caring for my van - explaining at each visit what I can expect for future maintenance which helps us budget for the expense. When I've had questions or concerns the s - explaining at each visit what I can expect for future maintenance which helps us budget for the expense. When I've had questions or concerns the staff has been willing to listen and work to resolve any problem. The shuttle service is a huge help and the drivers are interesting people, prompt and polite. More
Honda of Lincoln works on all of my vehicles, a 2011 Honda Pilot and two Jeeps. Larry Holtmeier is an excellent mechanic, and he corrects the problem first time, every time. Jim always does a good job Honda Pilot and two Jeeps. Larry Holtmeier is an excellent mechanic, and he corrects the problem first time, every time. Jim always does a good job of communicating with me on different repair options. I recommend Williamson/Honda of Lincoln to everyone. More
I received excellent service and clear communication of what was being done. The staff was courteous and skilled. The service was done quickly and professionally. what was being done. The staff was courteous and skilled. The service was done quickly and professionally. More
Darrin was easy to work with and provided good explanations of service and charges. Also identified other service needs that were helpful. Definitely will work with again. explanations of service and charges. Also identified other service needs that were helpful. Definitely will work with again. More
Dave Rose greeted me with a smile and called me by name as I drove into the service area. I had my CRV serviced and they also noticed my one windshield wiper blade was not working very well and I needed a as I drove into the service area. I had my CRV serviced and they also noticed my one windshield wiper blade was not working very well and I needed a new air filter. Before they did the last two things Dave came out to the waiting area and told me of these items that needed attention. They were done, I paid and off I went for home. Dave Rose and Williamson Honda have always treated my wife and I with the up most of respect and professionalism. John Morgan P.S. Thanks Dave More
I have used Williamson Honda for many years. The service is always top notch, and the people are great. The repairs my car needs are explained in a way I can understand, and I feel the repairs are done in a is always top notch, and the people are great. The repairs my car needs are explained in a way I can understand, and I feel the repairs are done in a timely manner, and at a reasonable cost. I have and will continue to recommend Williamson Honda to my family and friends for service and purchase of new vehicles. More
Excellent service as always. Service advisor went over the 60,000 mile service list and worked with me to prioritize what needed to be done first and what could wait until the next visit. the 60,000 mile service list and worked with me to prioritize what needed to be done first and what could wait until the next visit. More