Honda of Lake City | Page 112

Outstanding Experience!! We found the exact vehicle that we had been searching for. Dan Bennett was outstanding to work with. Mr. Bennett treated my family with the utmost r We found the exact vehicle that we had been searching for. Dan Bennett was outstanding to work with. Mr. Bennett treated my family with the utmost respect and courtesy and proved that he is an honest person to do business with. Thank you Honda of Lake City for the positive experience! More

Great! They always treat me like family and always on the ball. Always have time to answer my questions. And go over to help. Keep up the good work guys. They always treat me like family and always on the ball. Always have time to answer my questions. And go over to help. Keep up the good work guys. More

Service Dept I went in without an appointment and was taken care of with no problem. Minimal wait time. The waiting area was clean. Everyone was friendly. I went in without an appointment and was taken care of with no problem. Minimal wait time. The waiting area was clean. Everyone was friendly. More

Overall great experience Walt was very helpful. From the beginning he was quick to respond, attentive, and very courteous. I appreciate all of his efforts in getting me the ca Walt was very helpful. From the beginning he was quick to respond, attentive, and very courteous. I appreciate all of his efforts in getting me the car that I wanted. More

Definitely recommend! The over all experience at Sunbelt Honda in Lake City, FL was outstanding, from the moment I arrived, until I pulled out of the lot with my new 2018 The over all experience at Sunbelt Honda in Lake City, FL was outstanding, from the moment I arrived, until I pulled out of the lot with my new 2018 Honda CVR. The service was very friendly, courteous and informative, (kudos to Walt, Chris and Denise). I would highly recommend using SUNBELT HONDA. More

Amazing car buying experience! My wife and I have shared a vehicle for a little over two years.. we recently decided to start looking into getting another vehicle. Dan from Honda wa My wife and I have shared a vehicle for a little over two years.. we recently decided to start looking into getting another vehicle. Dan from Honda was amazing at helping us through the process of finding a car that I loved, was great on gas, and was safe. He answered any question either of us asked, and was honest with us, along with getting to know us on a personal level. I 100% recommend Honda in Lake City, and I 100% recommend Dan if you’re looking for a great guy, honest guy, and just all around kind person to help you through your car buying process!! More

Excellent service The service was very professional and l would recommend this dealer and dealership. The financing was easy to understand and doing the paperwork was e The service was very professional and l would recommend this dealer and dealership. The financing was easy to understand and doing the paperwork was excellent with the new automated system. More

Dawne was great! Dawne was friendly, helpful, and catered to my needs. She made purchasing my first brand new car as easy as it could be. She's a people person first a Dawne was friendly, helpful, and catered to my needs. She made purchasing my first brand new car as easy as it could be. She's a people person first and that's what makes her an excellent saleswoman. The rest of the Honda of Lake City crew also did an excellent job, even the people I didn't get to meet, such as the folks who cleaned and detailed my vehicle before turning it over to me. It's the little things that count and I hope Dawne and everyone else are recognized for their unparalled customer service. More

Amazing attention to Customer Service I’m a single mother that lives 40 minutes away. The service technician Justin completely understood my need to have my car ready to be able to pick up I’m a single mother that lives 40 minutes away. The service technician Justin completely understood my need to have my car ready to be able to pick up my son at school on time and the time constraints that I go through on a daily basis. He went out of his way to accommodate and I truly appreciate that. Not only was my car ready when expected, they gave it a good wash as well. Thank you to Justin for caring! More

Dealership didn't follow thru with promises. I bought a used Ridgeline from this dealership and paid cash for it with the understanding that the issues would be fixed if I bought it. The Ridgelin I bought a used Ridgeline from this dealership and paid cash for it with the understanding that the issues would be fixed if I bought it. The Ridgeline was brought to the service center and I was told it was fixed only to find out it was not. I brought it back to be properly repaired like I was told it would be and was told the repairs would be $2500 if I wanted it fixed. This obviously after they had my money in hand and after one of the "managers told me even before the deal was done that if I didn't want to pay the asking price I was welcome to go elsewhere. I have two daughters that I am buying cars for in the next few months and neither will be at Honda of Lake City. So, after two months of me contacting this dealership (they would never return my calls) I was told to bring the Ridgeline back and they would have it “looked at”. I brought it back and was told that the repairs were now $3800 not $2500 like I was previously told. (Up from $1800 that I was originally told). But they would give me a “deal” and split the cost with me, Really? So, after 2 more weeks of me calling (still no returned calls back to me) I reached someone named Kelly who finally told me to bring it in and they would honor the agreement and fix it. Amazingly when they handed me the service ticket the total repair cost was $950 for them not $3800 that they were gonna charge me. If they had just done this at the beginning of this ordeal they probably would have had a happy customer who would return to buy 2 more vehicles within the year. Now, these vehicles are going to be purchased in Jacksonville. Honesty and integrity go a long way, there is little to none in this dealership. More