Honda of Kenosha - Service Center

Always very satisfied with the courtesy and thorough explanation of the work being done and what is scheduled to be done at the next visit. That's why I have bought my last 4 vehicles at Honda Kenosha. explanation of the work being done and what is scheduled to be done at the next visit. That's why I have bought my last 4 vehicles at Honda Kenosha. More

Twice I’ve had issues with my vehicles that they have been difficult to work with. Most recently I had to pay for them to fix something that wasn’t broken and got my car back still broken because they d been difficult to work with. Most recently I had to pay for them to fix something that wasn’t broken and got my car back still broken because they didn’t even look at what I brought it in for. After much frustration and condescending behavior from Martin the service manager, they did finally fix the original problem. Not surprisingly the noise was then gone. So why did I pay for them to “fix” something that wasn’t wrong while getting my car back in the same broken state? Not acceptable. It took one block to realize it was not repaired the first time, even after being assured it was “quiet as a mouse” by Martin after allegedly two test drives. I was very clear when dropping off my vehicle where the issue was, and they did not even LOOK at that part. My trust is gone. My money is gone. I will never be back there. Completely ridiculous experience by dishonest staff. Avoid at all costs. You lost a 10 year customer over your pride and rudeness. More

Quick and reliable service with knowledgeable advisors that only want the best for their customers. Truly a great staff that only want the best for their customers. Truly a great staff More

Use better tone when speaking with customers. Was able to fix issue but it wasn't a good way to start. Was able to fix issue but it wasn't a good way to start. More

Kevin was super nice and helpful. The team that worked on the car did a great job! The team that worked on the car did a great job! More

Honda of Kenosha does a great job ensuring you can have your service scheduled quickly after you call for an appointment. your service scheduled quickly after you call for an appointment. More

Joe is prompt, a good communicator, knows and does his job well - I appreciate that! job well - I appreciate that! More

Honda of kenosha is a good dealership for service keep up the good work hok the good work hok More

Easy to schedule, did what they said. Info with no pressure. Friendly and polite and price seemed fair Info with no pressure. Friendly and polite and price seemed fair More

Great service! ! I ran over a nail they fixed it fast. Comfy waiting area with hot chocolate and coffee ! I ran over a nail they fixed it fast. Comfy waiting area with hot chocolate and coffee More