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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,758 Reviews
Call Service Center (262) 891-6449

2,758 Reviews of Honda of Kenosha - Service Center

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December 04, 2023

I have had good dealings with the service department. Prices seem fair, but there has been unnecessary work suggested on occasion. More

by KtownTeach
Recommend Dealer
Yes
Employees Worked With
Samuel Waddell
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Dec 04, 2023 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience.

December 04, 2023

I went to Honda about getting tire sensor for $65 a tire and when I got ready to get my car done, your mechanic told me that I needed two for my car, I ask him how much will it cost me , he quoted me 3 hund More

by fredbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodney Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2023 -

Honda of Kenosha responded

Thank you for your review. We're sorry your visit didn't go as planned, Fred, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 03, 2023

Great customer service. Quick process for service and rentals during service needs. Stag was friendly. More

by ideyoun1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that Stag had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

December 03, 2023

Rodney and Tony went above & beyond to help me work through my service issue. Grateful!! More

by Kathryn Yunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Honda of Kenosha responded

Kathryn, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if Rodney and Tony can be of further assistance.

December 03, 2023

I am always able to get work done on my Honda when I take it in. More

by christinesupal1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Christine, and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

December 03, 2023

Everyone is very nice, however on my last visit I told them my phone was not charging on the pad in the car, it's not there fault but I feel Honda needs to improve that feature, this was one feature I was More

by kojissj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Honda of Kenosha responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

December 02, 2023

Absolutely excellent, Sam is thorough, kind, well mannered, and not pushy I really appreciate how Sam explains everything in detail More

by colleen.h
Recommend Dealer
Yes
Employees Worked With
Sam
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Dec 04, 2023 -

Honda of Kenosha responded

Colleen, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sam met your expectations. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!

December 02, 2023

Always pleased whether it is for sales or service. ?? Hoping to buy my leased car in July!! More

by GinaH
Recommend Dealer
Yes
Employees Worked With
Jon and then Mousa
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Dec 04, 2023 -

Honda of Kenosha responded

Gina, Thank you for the kind words for our service department! We look forward to sharing your compliments with Jon and Mousa, and don't hesitate to let us know if we can be of further assistance.

December 02, 2023

Great service. Joe was nice and helpful. He explained everything and also offered to help set up future appointments. More

by Kenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Honda of Kenosha responded

Kenny, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything Joe can assist you with in the future.

December 01, 2023

Joe Valente is a very smart, knowledgeable service writer. Work was done in a reasonable amount of time. More

by kbigalke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

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