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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,755 Reviews

2,756 Reviews of Honda of Kenosha - Service Center

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January 15, 2024

Most are friendly and ask if need help. Love the car wash. Service is always good. I had a very good salesman! Clean showroom and waiting area. Good location. More

by bettykriederman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Marti
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Honda of Kenosha responded

Betty, Thank you for taking the time to share your thoughts on working with Anthony and with our service team. We're glad to hear we delivered such a great experience!

January 15, 2024

Amazing service! The employees are great and everything is always done at a timely manner More

by escobarpedro1222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

January 14, 2024

Kevin was very thorough and seemed concerned about my safety. Please do the surveys nearer to the service, then we can remember more. More

by virginia92fiocchi
Recommend Dealer
Yes
Employees Worked With
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Zatz
Jan 15, 2024 -

Honda of Kenosha responded

Virginia, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevin met your expectations. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!

January 14, 2024

Took care of us. There were a few times when we came in the show room and were not even acknowledged. More

by melonhd1
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valente
Jan 15, 2024 -

Honda of Kenosha responded

Thank you! Joe and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

January 14, 2024

Rep was courteous, prompt, answered my questions. I have always had good experience. My car had a recall for a fuel pump, when I inquired about it I was told the they were out of stock. More

by abermudez98
Recommend Dealer
Yes
Jan 15, 2024 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

January 14, 2024

Kevin Zatz was knowledgeable and professional. Dealership was clean. Definitely coming back again soon! Yes More

by bsabal93
Recommend Dealer
Yes
Employees Worked With
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Zatz
Jan 15, 2024 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. Kevin and our team appreciate your business and hope to see you again soon!

January 14, 2024

Good service, good people. Work is done timely and have a nice waiting area if you stay. More

by asmoko64
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valente
Jan 15, 2024 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 14, 2024

Overall everything went pretty smoothly, everyone was very nice for the most part and helped me handle the situation at hand More

by bpalmer0610
Recommend Dealer
Yes
Employees Worked With
Mousa and Amy
Jan 15, 2024 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mousa and Amy met your expectations. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!

January 14, 2024

He was unfriendly you don't have enough people who speak Spanish . When you ask for Spanish asóciate they look at you like.. what you talking about More

by nsaucillo1
Recommend Dealer
No
Employees Worked With
I don't know he never says his name
Jan 18, 2024 -

Honda of Kenosha responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 14, 2024

We walked in for a meeting with an associate with no appointment for service. However, the Service Department was able and willing to service our car while we worked with the associate. More

by Elise Shelley
Recommend Dealer
Yes
Jan 15, 2024 -

Honda of Kenosha responded

Elise, Thanks for sharing about your service experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

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