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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,755 Reviews
Call Service Center (262) 891-6449

2,755 Reviews of Honda of Kenosha - Service Center

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February 13, 2024

Excellent service explained everything told me what had to be done in the future. Great job. More

by JOHNN518
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Porter
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Feb 13, 2024 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 13, 2024

Service dept employees explained my services in a helpful manner My issue has been resolved More

by cindysmiles
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Porter
Report | Print
Feb 14, 2024 -

Honda of Kenosha responded

Cindy, Thanks for sharing your thoughts about your service experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

February 12, 2024

Great people, easy to work with, gave me a very good price, purchased three cars already from them. More

by jongiandinoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Reese
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Feb 12, 2024 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

February 12, 2024

Fast and friendly service Joe was very helpful letting me know of what updates my car needed and the cost of service at your facility More

by ADALISSER
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valente
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Feb 12, 2024 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

February 12, 2024

I should have been offered a loaner/courtesy vehicle for this service. I was in for a known issue that Honda was paying for and I was denied the use of a loaner vehicle. This has been a problem with this de More

by Fred
Recommend Dealer
No
Employees Worked With
Sam
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Feb 15, 2024 -

Honda of Kenosha responded

We're sorry to hear about your experience, Fred, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

February 12, 2024

Work completed on time. No surprises. All services were explained in detail along with related costs. More

by daveny58
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valente
Report | Print
Feb 13, 2024 -

Honda of Kenosha responded

It's great to hear that Joe and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

February 12, 2024

Asked them to do a check over of the car before the warranty is up and they clearly didn't as they didn't even top off my washer fluid I got it back empty More

by roosboy01
Recommend Dealer
No
Employees Worked With
Rodney Porter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Porter
Report | Print
Feb 15, 2024 -

Honda of Kenosha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

February 11, 2024

The man who took care of me was very kind, courteous and helpful I'll be back More

by bobcorkmeetsfork
Recommend Dealer
Yes
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Feb 13, 2024 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

February 10, 2024

None of the problems were fixed. The person that checked me in even verified there was something with the ventilation but because 'the computer stated no problem' the guy said 'that' More

by Lorizbooth
Recommend Dealer
No
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Feb 14, 2024 -

Honda of Kenosha responded

We're sorry to hear, Lori, that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 10, 2024

Very professional We can count on good service at Honda of Kenosha We will return More

by alex.upmann
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valente
Report | Print
Feb 11, 2024 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Alex and it's great to hear about your excellent experience here at Honda of Kenosha.

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