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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,754 Reviews
Call Service Center (262) 891-6449

2,754 Reviews of Honda of Kenosha - Service Center

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February 28, 2024

Overall things were good. However on our way home the low tire warning light came on. This shouldn't happen after just having our car serviced. I checked all tires and all wer More

by RKRECKLER
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Porter
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Feb 28, 2024 -

Honda of Kenosha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

February 27, 2024

My service was thorough and quick, everything was explained to me in full by joe..Joe handles everything not only with 100% professionalism but also treats his customers more like family & friends th More

by mykidsrmyhrt1969
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valente
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Feb 27, 2024 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad Joe and our team were able to help, and we hope to see you again!

February 27, 2024

It was a great experience. Joe was super helpful and had a good sense of humor. More

by schvetz89
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valente
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Feb 27, 2024 -

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

February 27, 2024

Phenomenal customer service Kevin Zatz and the entire maintenance staff are second to absolutely nobody and every single one of them deserve a hundred thousand dollar raise this year alone More

by KOELLER.ERIC
Recommend Dealer
Yes
Employees Worked With
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Zatz
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Feb 28, 2024 -

Honda of Kenosha responded

Eric, Thanks for sharing about your experience with Honda of Kenosha. Kevin and our team appreciate your business and hope to see you again soon!

February 26, 2024

When I took it in for an oil change, the person forgot to change the oil life. This is the second time. When my dad took my sister's car for an oil change the person did change the oil life. More

by poolie2
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Porter
Report | Print
Feb 26, 2024 -

Honda of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 26, 2024

He was extremely professional and helpful Kevin Zatz was excellent to work with. He was very knowledgeable and friendly. More

by k.ayala83
Recommend Dealer
Yes
Employees Worked With
Kevin Zatz
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Feb 26, 2024 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Kevin here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

February 25, 2024

Joe was friendly and kept me updated with parts and work updates. Work was completed professionally. Labor and parts were covered under warranty. More

by s.osmanski
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valente
Report | Print
Feb 25, 2024 -

Honda of Kenosha responded

Thank you so much for your kind words, Joe, and for taking the time to leave us this wonderful feedback!

February 25, 2024

Honda of Kenosha has a great staff. That is very knowledgeable and professional. Only dealership I'll ever go to. More

by k.ayala83
Recommend Dealer
Yes
Employees Worked With
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Zatz
Report | Print
Feb 25, 2024 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 25, 2024

Did the work I requested promptly. I appreciated the friendly welcome when I arrived and ease of arranging the service. More

by jskirk1
Recommend Dealer
Yes
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Feb 26, 2024 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 25, 2024

Came in for an oil and filter change and tire rotation. Multi point inspection revealed a couple more mileage triggered tasks but Samual didn't try to hard sell these. We reviewed them and prioritized when More

by trevaswan
Recommend Dealer
Yes
Employees Worked With
Samual Waddell
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Feb 26, 2024 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Samual and don't hesitate to let us know if we can be of further assistance.

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