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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,750 Reviews

2,750 Reviews of Honda of Kenosha - Service Center

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May 04, 2020

Friendly courteous people. Last time I was there for service got a broken screw on air filter housing which the technician did not put in service report. It’s only minor hopefully will not happen again. More

by espinoza6166
Recommend Dealer
Yes
Employees Worked With
Joe Valente
May 04, 2020 -

Honda of Kenosha responded

Hi, It has been a pleasure serving you. Quality customer service is always our number one priority, and we thank you for bringing this to our attention. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come! Todd Rohrssen Service Director

May 01, 2020

I was pleased with the safety measures of the dealership The employees who handled the cars wore masks and sanitized the cars. Most people practiced social distancing. More

by irenebreezy
Recommend Dealer
Yes
Employees Worked With
Joe Valente
May 02, 2020 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Todd Rohrssen Service Director

May 01, 2020

Friendly and fast. What more could you ask for. The work was completed on time and they sanitized it as well. Great job folks. Awesome More

by jonathan_lauer_2000
Recommend Dealer
Yes
Employees Worked With
Jeff
May 02, 2020 -

Honda of Kenosha responded

Thank you, Jonathan, it's great to hear that you had a pleasant service visit. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha! Todd Rohrssen Service Director

April 29, 2020

I had 2011 Honda Fit. My relationship with Honda of Kanosha began in 2011. In that time I have always been delighted with every aspect of these folks More

by hogandenny
Recommend Dealer
Yes
Employees Worked With
Joe was the best in service
Apr 29, 2020 -

Honda of Kenosha responded

Thank you for your wonderful review, we appreciate your business and our team looks forward to serving you again soon! Todd Rohrssen Service Director

April 27, 2020

They are efficient, friendly, and fair. They gave me a accurate assessment of what needed to be done, and even explores non-Honda options as a price alternative. More

by Jeremy
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 27, 2020 -

Honda of Kenosha responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Honda of Kenosha Team

April 27, 2020

Service was great, rep was thoroughly asking questions regarding my issue. Turns out it was a camera in my car that needed to be replaced. Took a couple of days 4 things to turn around but then I was also More

by khoffman3811
Recommend Dealer
Yes
Employees Worked With
Nathan (?) in service
Apr 27, 2020 -

Honda of Kenosha responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Honda of Kenosha Team

April 27, 2020

Gina Ruiz at the service desk was very helpful and great to work with. I had a recall to fix and they completed it quickly. More

by bv201
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Apr 28, 2020 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Todd Rohrssen Service Director

April 23, 2020

Fast and friendly service. They we're well set up for social distancing. This was much better service then when I used to bring my Civic in. More

by Jenleigh78
Recommend Dealer
Yes
Employees Worked With
I only worked with the person who checked my car in and out. I can't remember her name.
Apr 23, 2020 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Todd Rohrssen Service Director

April 23, 2020

I scheduled the appointment online which was easy and convenient. Attendees were available at the time of my appointment. While I had been told that auto butler services were temporarily suspended, they More

by l.motzel
Recommend Dealer
Yes
Employees Worked With
Unavailable
Apr 23, 2020 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Todd Rohrssen Service Director

April 23, 2020

Everything was good. I made an appointment online and received the service I wanted. Everyone was very nice and took time to explain all of the services. More

by jmrazdik
Recommend Dealer
Yes
Employees Worked With
Service person. I think her name was Julie
Apr 23, 2020 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha. Todd Rohrssen Service Director

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