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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,750 Reviews

2,750 Reviews of Honda of Kenosha - Service Center

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June 05, 2020

Purchased our recent Honda lease after leasing our last 3 cars from Kenosha Honda. Randy Wilson is a caring and extremely great customer service salesman. More

by GMENTEK
Recommend Dealer
Yes
Employees Worked With
Randy Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

Honda of Kenosha responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Honda of Kenosha Team

June 04, 2020

Ritchie Sutton was there when I needed him the most. I was in town for a funeral and my vehicle gave me the blues. I remember seeing a Dealership on my way to Chicago in a town name Kenosha. I stopped th More

by Lynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritchie Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2020 -

Honda of Kenosha responded

Thank you for leaving us this review, Lynne. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Honda of Kenosha Team

June 02, 2020

Courtney was very helpful and patient I love herrr. !!!! Highly recommend to anyone looking to buy trade in or looking to lease there first or any vehicle!!! More

by AfriKingOnW1
Recommend Dealer
Yes
Employees Worked With
Courtney G.
Jun 04, 2020 -

Honda of Kenosha responded

We cannot thank you enough for your wonderful review of Honda of Kenosha and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Honda of Kenosha Team

May 21, 2020

Friendly. Clean. And a reasonable wait time for my oil change/tire rotation. They reviewed what they did, and let me know what will be needed on my next visit. More

by lisaberg53
Recommend Dealer
Yes
Employees Worked With
Service dept.
May 22, 2020 -

Honda of Kenosha responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Honda of Kenosha Team

May 21, 2020

My girl was a sweetheart. Very professional, kind and thorough. She did some tire resesrch for me and helped me make a decision. She even remembered me k and i dont come in often. More

by Elephantcookies
Recommend Dealer
Yes
Employees Worked With
Gina ruiz
May 22, 2020 -

Honda of Kenosha responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Honda of Kenosha Team

May 20, 2020

front people not welcoming. stood in line for 10 mins, no service advisor offered to help. finally, had one who seems upset and impatient at best. More

by beyondrehab
Recommend Dealer
No
Employees Worked With
i dont remember
May 22, 2020 -

Honda of Kenosha responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. BDC Manager| Melissa Koerber|mkoerber@hondaofkenosha.com

May 19, 2020

Service was excellent. They finished my auto butler early and were able to do my oil change as well! It was way cheaper than Jiffy Libe and I was shocked because I have always heard dealers over charge. I ha More

by JBERNSTEIN28
Recommend Dealer
Yes
Employees Worked With
Gina
May 19, 2020 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We will share your comments with our Team, thank you for bringing it to our attention. We appreciate your business and hope to see you again soon! Todd Rohrssen Service Director

May 18, 2020

My experience with this dealership has been excellent since I purchased my Honda vehicle. The service reps are friendly, helpful, and professional, a good combination. I recommend Honda of Kenosha. More

by rpmoski
Recommend Dealer
Yes
Employees Worked With
Allan; Joe
May 18, 2020 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha. Todd Rohrssen Service Director

May 18, 2020

We had transmission issues and we are very happy Todd and Gina were able to help us out! They were great! Highly recommend them they worked with us! More

by jessekintop
Recommend Dealer
Yes
Employees Worked With
Gina, Todd
May 18, 2020 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else. Todd Rohrssen Service Director

May 18, 2020

Service dept. was awesome! The manager at the front desk and one of the salesmen need to find a new career! Made visit absolutely terrible More

by tbauer73
Recommend Dealer
No
Employees Worked With
Service dept
May 21, 2020 -

Honda of Kenosha responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Honda of Kenosha. We always strive to improve and give our customers top-notch service. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. BDC Manager| Melissa Koerber|mkoerber@hondaofkenosha.com

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