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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,750 Reviews

2,750 Reviews of Honda of Kenosha - Service Center

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August 18, 2020

Came in for an oil change, will Chadwick was amazingHad Came in for an oil change, will Chadwick was amazing Had my car done in no time. The facility is nice and clean, very friendly people. Will definit More

by peter187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro A Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Honda of Kenosha responded

We are very happy Will provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 18, 2020

Amazing customer service,quick efficient and friendly staff! A mixup at the end of service was resolved quickly and I am 100% satisfied with the outcome. More

by nkathain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

August 17, 2020

Bought my car at Honda of Kenosha and have always taken it there for service. Always have has quick and friendly service with very clean and comfortable waiting rooms. More

by gsartler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Aguilar
Aug 18, 2020 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 17, 2020

I’ve had my Honda CR-V for 3 years. I’ve had ALL of my work done at this dealership. I’ve NEVER had a problem and don’t worry about the quality of work. The Service Advisors are extremely professional and More

by fayebarker1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente; Amy Dressen
Aug 18, 2020 -

Honda of Kenosha responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback!

August 15, 2020

Padded services Walked in for an oil change, would have spent over $1000 if I did everything 'suggested'. I bought a 'certified' used car and had a big surprise at th More

by KtownTeach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amos Longanecker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : unknown
Sep 01, 2020 -

Honda of Kenosha responded

We strive to make sure that all our customers leave happy, and it is disappointing to hear that we missed the mark here. If you would be willing to reach out to us directly and share some more detail, we would like to learn more and see if we can turn this around for you.

August 14, 2020

Quick friendly service however the Auto Butler service didn’t meet expectations. There were still spots on the leather seats that required cleaning afterwards. I would have expected that to be wiped up More

by maureenh52
Recommend Dealer
Yes
Employees Worked With
Amy in service department
Aug 15, 2020 -

Honda of Kenosha responded

Maureen, thank you for your review. We will be sure to share your feedback with the team. We appreciate your business and look forward to serving you again soon!

August 14, 2020

The service was excellent. Joe was real professional, explained the process and resolved our issue. I would go back again. I give the most stars for this service appointment. More

by ecwember
Recommend Dealer
Yes
Employees Worked With
Joe V in service.
Aug 15, 2020 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 14, 2020

I have been bringing my here for a number of years now. The service has been excellent. The employees are knowledgeable, friendly and courteous. Many thanks. More

by My Pilot
Recommend Dealer
Yes
Employees Worked With
Joe
Aug 15, 2020 -

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

August 13, 2020

Always can in for service quickly and work is completed on time and for a fair price. Car is always washed on delivery and any items that may need attention reviewed More

by Ray
Recommend Dealer
Yes
Employees Worked With
Gina
Aug 15, 2020 -

Honda of Kenosha responded

Ray, thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 13, 2020

Transmission is slipping I'm not happy at all. I wish someone from there could look at it. I paid cash but how long will the car last. More

by pamgoff68
Recommend Dealer
No
Employees Worked With
Cory Wilson
Aug 31, 2020 -

Honda of Kenosha responded

We are sorry you are dissatisfied with your vehicle. We pulled the records on your purchase and saw that you purchased an AS-IS vehicle. We sell AS-IS vehicles for our customers who would like to buy a vehicle and decide on the reconditioning they would like on their own. On all of our AS-IS vehicles we disclose any issues we found with the vehicle on the WI Buyers Guide but we do not further diagnose the issues. We do apologize for any inconvenience, and please feel free to reach out to us if you would like to discuss this further.

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