Honda of Kenosha - Service Center

Gina Ruiz at the service desk was very helpful and great to work with. I had a recall to fix and they completed it quickly. to work with. I had a recall to fix and they completed it quickly. More

Fast and friendly service. They we're well set up for social distancing. This was much better service then when I used to bring my Civic in. social distancing. This was much better service then when I used to bring my Civic in. More

I scheduled the appointment online which was easy and convenient. Attendees were available at the time of my appointment. While I had been told that auto butler services were temporarily suspended, they convenient. Attendees were available at the time of my appointment. While I had been told that auto butler services were temporarily suspended, they informed me that they could add it to my work order and save me a trip. More

Everything was good. I made an appointment online and received the service I wanted. Everyone was very nice and took time to explain all of the services. received the service I wanted. Everyone was very nice and took time to explain all of the services. More

I had the most wonderful experience with Honda Of Kenosha after having a horrible flat tire in my 2020 Honda pilot on interstate 94 I worked with joe valente and his manager Martin they were both very easy t after having a horrible flat tire in my 2020 Honda pilot on interstate 94 I worked with joe valente and his manager Martin they were both very easy to deal with I would recommend all my friends And family members to Honda Of Kenosha More

They took very good care of me and was very nice and considerate. I was sad that I couldn’t get my car wash but I need the circumstances I understand. considerate. I was sad that I couldn’t get my car wash but I need the circumstances I understand. More

Was not following the covid19 recommendations for keeping customers/employees safe. No masks, no distance, no visible cleaning taking place or hand sanitizer out. I've come here for years and was disappointe customers/employees safe. No masks, no distance, no visible cleaning taking place or hand sanitizer out. I've come here for years and was disappointed in this service appointment. More

I had taken my car in for service, And Will Chadwick was very professional, excellent interpersonal skills and made sure everything was in check when my vehicle was finished!!! Everyone there , was very pol very professional, excellent interpersonal skills and made sure everything was in check when my vehicle was finished!!! Everyone there , was very polite.... More

Did the job I haven’t ever had a problem with the service department, it was kind of a xxxxx finding a ride to leave my truck there ,but is was no fault of yours I haven’t ever had a problem with the service department, it was kind of a xxxxx finding a ride to leave my truck there ,but is was no fault of yours only the time we are in now More

At the time of booking this appointment, I told the service writer that I specifically wanted an oil change with “Mobil 1 synthetic”. I received an email confirmation stated that exact wording. My wi service writer that I specifically wanted an oil change with “Mobil 1 synthetic”. I received an email confirmation stated that exact wording. My wife dropped the car off the morning of service, but mistakenly thought the intake person would have looked at the service order. When we picked up the car the requested oil change had not been done. Instead some other synthetic brand was utilized. Frustrating that this simple request wasn’t honored. Btw, we knew there would be an upcharge for this brand of oil. More