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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,750 Reviews

2,750 Reviews of Honda of Kenosha - Service Center

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September 16, 2020

This service would have been covered by Dealer I purchased from. Honda of Kenosha was very accommodating (get in quickly) and service girl very friendly More

by mikew8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz (awesome!)
Sep 16, 2020 -

Honda of Kenosha responded

Mike, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

September 14, 2020

I went to have my car taken care of for Auto Butler and they did a great job. While I was there they were able to take care of the recalls that were on the vehicle. It was a clean and pleasant waiting a More

by mklsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alllan Aguilar
Sep 14, 2020 -

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

September 14, 2020

Everyone here was very inform as to what was going to be done on my vehicle and what the impending costs would be for these services. Everyone was very pleasant and kept me informed on the progress of my se More

by laurie.hackbarth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Waddell
Sep 15, 2020 -

Honda of Kenosha responded

Laurie, Thank you for taking the time to share your thoughts on working with Samuel and our team. We're glad to hear we delivered such a great experience!

September 12, 2020

Fast customer service upon pulling inFriendly service Fast customer service upon pulling in Friendly service men when greeted Both of the shuttle drivers were wonderful My car was done quickly and effi More

by courtneyjesuz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Al-Ashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2020 -

Honda of Kenosha responded

Thank you, Courtney, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 11, 2020

I'm not sure. I was not pleased with how I was treated the first day I came in for service. Sam didn't follow up with me. I was there for two hours and I had to go to him twice to find out what was going More

by ESICKMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Graves
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2020 -

Honda of Kenosha responded

Hello, We're sorry to hear of your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to reach out to us directly, we would appreciate the opportunity to address your concerns.

September 11, 2020

Happy with the service . Friendly team making customer happy . Price acceptable . Work done with the report . Very comfortable waiting room - my son was able to finish his homework .Definitely I will rec More

by Teresa P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Al-Ashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mousa Abuhassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2020 -

Honda of Kenosha responded

Thank you, Teresa, for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Sep 12, 2020 -

Teresa P responded

I’m very happy with the service in Kenosha dealer .

September 11, 2020

Allan Aguilar was amazing to work with. Allan represents Honda of Kenosha by providing excellent customer service, attention to detail and focus on overall customer satisfaction. More

by Jack Nottingham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Aguilar
Sep 12, 2020 -

Honda of Kenosha responded

Thanks, Jack, for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

September 10, 2020

I am completely satisfied with Honda of Kenosha. The staff is courteous and very helpful. They answered all of my questions and provided best services. More

by adeel.faheem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amos Longanecker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 10, 2020

I Received excellent service when I brought my 2016 Honda CRV in for an oil change and it’s e dry 6 months AutoButler. Gina was very helpful. More

by bogdale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Sep 10, 2020 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 10, 2020

Gina was very enthusiastic and welcoming. Very helpful. Took care of me right away. I didn’t have an appointment but they were able to accommodate me. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina
Sep 10, 2020 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

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