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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,750 Reviews

2,750 Reviews of Honda of Kenosha - Service Center

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September 22, 2020

The communication was not professional on the repair dates. Pricing for service was double compared to other dealerships. Never again Kenosha Honda. Good by HK More

by ricorobert5800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe
Oct 09, 2020 -

Honda of Kenosha responded

Hello, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you to discuss? Thank you for your time, and hopefully, we can get to the bottom of this.

September 21, 2020

They have great people working there always willing to help and make you feel comfortable and always taking the time to explain the services and there prices More

by yvonneoquendo102667
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Marti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Haggerty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Marti
Sep 21, 2020 -

Honda of Kenosha responded

Thank you, Yvonne, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 21, 2020

Came in for some “recommended work” and now we have a rattling sound under our car.... Be careful who you choose to do your work. More

by guajardop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe
Oct 08, 2020 -

Honda of Kenosha responded

Hello, Thank you for your feedback. We are very sorry to hear that you weren’t fully satisfied with your visit. If you would be willing to share some more detail, or if there is anything we can do to turn this around for you, please don’t hesitate to reach out to us directly

September 21, 2020

Service is good, the place is just run down and dirty, the waiting areas and mens bathroom are just disgusting. I use HOK for convenience, ive always liked the service but it is just dirty and could use More

by djorgens2424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe C.
Sep 21, 2020 -

Honda of Kenosha responded

Hello, Thank you for your compliments regarding our service department. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here regarding our appearance. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly.

September 19, 2020

Only one reason I keep going to this place is Gena Ruiz. Service Advisor.She is wonderful she knows her job very professional kind person.i know nothing about my car she knows everything. I trust her and f More

by kwalesiak2400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Sep 21, 2020 -

Honda of Kenosha responded

Thank you for the kind words, Krystyna, for our service department! We look forward to sharing your compliments with Gina and the rest of our team and don't hesitate to let us know if we can be of further assistance.

September 19, 2020

The service writer seemed almost confrontational. Because of this I'm getting rid of my Honda and going to buy a different car at a different dealership. More

by dbaker1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Waddell
Oct 06, 2020 -

Honda of Kenosha responded

Hello, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly.

September 18, 2020

I travel from Raymond to Kenisha Honda because of the excellent service I receive from their employees. Thank you for your prompt quality work. Very much appreciated. More

by shirley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina
Sep 21, 2020 -

Honda of Kenosha responded

Thank you so much, Shirley, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

September 16, 2020

Everything was exceptional. My service advisor was very professional. She was detail-oriented and explained everything. I wish all visits are like this. My wait was minimal. More

by paulo.bautista
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Sep 16, 2020 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 16, 2020

I had a great experience when we bought our used minivan here. It has had some issues but between the warranty and the excellent support of Joe Valente, it is running better than ever! More

by lady1dragonfly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
Sep 16, 2020 -

Honda of Kenosha responded

Hello, We are very happy to have provided you with such a positive experience working with Joe! We sincerely value your business and look forward to your next visit.

September 16, 2020

I love this dealership. I’ve been having my Pilot serviced here ever since moving from Tennessee nearly five years ago. They are friendly and honest. I highly recommend them for service. More

by popsicklesmba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Sep 16, 2020 -

Honda of Kenosha responded

Hello, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

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