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2,566 Reviews of Honda of Kenosha - Service Center
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November 15, 2016
Great customer service! Took my car there to get a second opinion after I got a terrible experience with an awful service dealer in Elmhurst,IL. Got it fixed without any prob Took my car there to get a second opinion after I got a terrible experience with an awful service dealer in Elmhurst,IL. Got it fixed without any problems...it was a wheel bearing,not like previous dealer told me that is my tires and I need to buy a new ones... Joe Valente took of me that day and when I will go there for another service, I will ask for him! Thank you Honda in Kenosha! Keep up your good work! More
by Zaza
Employees Worked With
Joe Valente
Helpful November 12, 2016
incompetent I've asked you to please stop sending me e-mails, regular mail and phone calls.Yet you continue to do so. I will never come back to you for service or I've asked you to please stop sending me e-mails, regular mail and phone calls.Yet you continue to do so. I will never come back to you for service or otherwise, I do not want to be associated with your dealership. You changed the oil on my wifes car and never fully secured the hood, guess what, it opened on the highway, obviously you hire incompetent idiots. You have also harassed and badgered her about service items that weren't required or due. More
by justin yourmouth
Employees Worked With
who knows
October 03, 2016
Lying crooks Took my car In for service. Mechanic said I needed brakes. Took car to get a second opinion at another brake shop in town (Pauls Bender Center) they i Took my car In for service. Mechanic said I needed brakes. Took car to get a second opinion at another brake shop in town (Pauls Bender Center) they inspected and told me I still had over 50% life left in my brake pads. WILL NEVER GO HERE EVER AGAIN!!! More
by NMA
Employees Worked With
Elmer Hortelano
August 15, 2016
Service department - Price Gouging Terrible experience with the service department. These folks charge up to 140% ABOVE the published "Honda" retail price for the parts used in service. Terrible experience with the service department. These folks charge up to 140% ABOVE the published "Honda" retail price for the parts used in service. In my opinion, this is price gouging at its worst. I can only wonder how much they may be inflating their labor charges. I bought 2 new Honda Fits, at the same time, from this dealer, and thought they ran a customer-focused business, including the service department. I'm incredibly disappointed. We are in the market to replace the 2 Honda Fits and now will seek out another dealer. More
by tjk
Employees Worked With
Joseph Kish
July 05, 2016
Honda odeyssey repair service summary Good service vehicle was repaired in a fair amount of time. Very friendly service . Joe is an old pro knows how to take care of the customer Good service vehicle was repaired in a fair amount of time. Very friendly service . Joe is an old pro knows how to take care of the customer More
by This is foolish
Employees Worked With
Joe in service
June 17, 2016
Great Experience I was pleasantly surprised by the level of service on my last visit to Honda of Kenosha. I did not feel pressured to buy service that I did not need I was pleasantly surprised by the level of service on my last visit to Honda of Kenosha. I did not feel pressured to buy service that I did not need and sat in a very comfortable waiting area while my work was completed. More
by Ray
Employees Worked With
Tim
May 16, 2016
Thirty thousand mile service everything that needed to be taken care of was done in a timely manner and man at desk answered all my questions regarding my thirty thousand mile ser everything that needed to be taken care of was done in a timely manner and man at desk answered all my questions regarding my thirty thousand mile service More
by dcl0650
Employees Worked With
Joseph Kish
April 09, 2016
Great Experience All Around I called to speak with the service department about my 2012 Civic, which had not started that morning. The gentleman I spoke with was very friendly a I called to speak with the service department about my 2012 Civic, which had not started that morning. The gentleman I spoke with was very friendly and knowledgeable. Turned out my car needed a new battery. He said he could get me in that night and to ask for "Big Joe." I was able to get the battery jumped so that I could get the car to the dealership, and everybody was very friendly and helpful, especially Joe. I will be asking for him from now on! More
by KittiPaws
Employees Worked With
Joe Valente
March 25, 2016
Repeat repairs in service. 1hr to change 1 tire. Promises to contact you in 1 hour. 3hrs later no call. Orders wrong parts and installs without customer knowledge. Reordered correct parts and never Promises to contact you in 1 hour. 3hrs later no call. Orders wrong parts and installs without customer knowledge. Reordered correct parts and never called to reinstall. This service center pencil pusher Tim is ignorant and rude. I would highly recommend a different dealer. I read prior bad posts on this place. They are 100% correct. Dealer is shabby. More
by Whitecivic
Employees Worked With
Sevice manager George, and Tim pm shift
February 17, 2016
lied and overcharged for work done. gave a price for the bill, got there and they told me it was $100 more than I was told over the phone. Service writers are very rude. No one willing t gave a price for the bill, got there and they told me it was $100 more than I was told over the phone. Service writers are very rude. No one willing to assist. Took 30 mins. for someone to help me. there was damage to my car and they tried to hide it and cover it up. More
by wienkds
Employees Worked With
employee not listed
