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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,752 Reviews

2,752 Reviews of Honda of Kenosha - Service Center

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November 11, 2020

Have talked about my ac problem time and time again. 3x to be exact. I was never told about common condenser problem. Another dealership did. More

by belindageorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Lee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2020 -

Honda of Kenosha responded

Hello Belinda. We are glad we could get your condenser replaced. We are sorry for the inconvenience. We hope your car is running smoothly.

Nov 28, 2020 -

belindageorge responded

It was replaced by Pauly Honda in Libertyville. Thank you.

November 11, 2020

In and out for my oil change and tire rotation. No long waiting periods sitting in the customer lounge watching housewives of orange county. Everything went well on my 1st visit. Highly recommended, A+. More

by oespana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cutts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 10, 2020

The lady at the service desk that helped me was super helpful and nice! It feel nice to be welcomed and treated with such kindness! More

by stephanie_pade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Nov 10, 2020 -

Honda of Kenosha responded

Thank you, Stephanie, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

November 09, 2020

Alan was very polite and considerate. He answered all my question and addressed my concerns in a clear and understandable way. I was very pleased! More

by farmern0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan
Nov 09, 2020 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Alan and the team and don't hesitate to let us know if we can be of further assistance.

November 09, 2020

All employees are friendly and courtious. They take pride in a job well done and make sure customer understands the reason for the work and what is done. More

by jjconeill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam W service writer
Nov 09, 2020 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 05, 2020

Very pleased with my service from my experience checking in, the explanation of my service, the friendliness of Allan. Great service and experience all around. More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Aguilar
Nov 06, 2020 -

Honda of Kenosha responded

Thank you, Karen! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

November 03, 2020

good service, friendly, clean waiting areas. one employee didn't have a mask on, as did a customer. Disappointed a sign was up, not followed. Being in healthcare that is so very important. More

by Julie_thomas03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan aguilar
Nov 03, 2020 -

Honda of Kenosha responded

Julie, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

November 02, 2020

This service dept is great. Joe always takes great care of us. Doesn't make me feel pressured to over sell us. Always gives me something to drive if I need it. More

by jlpb75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in service is great to work with
Nov 02, 2020 -

Honda of Kenosha responded

It's great to hear that Joe always takes care of you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha! We appreciate your business.

November 02, 2020

The tires were priced fairly, easy to order, easy to set up the appointment, and they were an hour faster than the initial estimate. Thank you More

by FORSMANJACOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Marti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team, Jacob. We're glad to hear we delivered such a great experience!

October 30, 2020

Give Gina Ruiz a raise. She was professional and helpful. It was 3:30 PM when I pulled inside the dealer and her attitude was like 9:00 am after a cup of coffee and two donuts.👍👍👍 More

by NATSANDMIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Nov 02, 2020 -

Honda of Kenosha responded

Thank you for taking the time to write this awesome review about Gina! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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