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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,562 Reviews

2,562 Reviews of Honda of Kenosha - Service Center

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April 15, 2020

Very effective and trustworthy. The man at the counter was clear to what was needed to be done, and they did the work in a timely manner. More

by BLYTHE2
Recommend Dealer
Yes
Employees Worked With
I do not remember his name, and I did not work with any of the people above.
Apr 16, 2020 -

Honda of Kenosha responded

Blythe, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha! Todd Rohrssen Service Director

April 10, 2020

Staff was friendly and informative, Joe offered to make sure we had the correct issue highlighted before beginning any work. 4 stars due to price. I understand the dealership that sells your exact car is m More

by DANAMLEHMAN
Recommend Dealer
Yes
Employees Worked With
Joe
Apr 11, 2020 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Todd Rohrssen Service Director

April 09, 2020

Simple visit for an alignment. All went well. I simply dropped off the vehicle and picked it up the next day. Everything went well. No complaints. Good job More

by therosols
Recommend Dealer
Yes
Employees Worked With
Dropped off and picked up. Didn’t really work with anyone
Apr 09, 2020 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Todd Rohrssen Service Director

April 09, 2020

The service was great and helpful. HOWEVER I was double charged for my down payment with Honda and Sunbit. They will not contact me back in regards to this. I have contacted them multiple times and I’m una More

by kabethke4
Recommend Dealer
Yes
Employees Worked With
Joe v
Apr 10, 2020 -

Honda of Kenosha responded

We apologize again for the difficulties you have experienced. We did get to talk and we resolved your issue. Please in the future if you have any questions or concerns, please contact me. Todd Rohrssen Service Director

April 06, 2020

Joe was incredibly friendly and very helpful on my last visit to Honda! Thanks Joe for being so kind to your customers during this Covid-19 crisis. More

by lisamerritt49
Recommend Dealer
Yes
Employees Worked With
Joe in service
Apr 06, 2020 -

Honda of Kenosha responded

Lisa, Thank you so much for your excellent review! We are so glad that Joe had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else. Todd Rohrssen Service Director

April 06, 2020

The people were friendly and time was okay but after I got home I realized my car was leaking transmission fluid so now I have another problem on my hands. This is the second time that I have had more pro More

by mwilliams6703
Recommend Dealer
No
Employees Worked With
I cannot remember the service employee’s name but he was friendly and helpful
Apr 09, 2020 -

Honda of Kenosha responded

Providing a positive experience is our top priority. We would love the opportunity to discuss your visit in greater detail and clear up any issues we can. Todd Rohrssen Service Director

April 06, 2020

The service representative by the name of Joe was very professional, courteous and friendly. We had a pleasant conversation while my car was being serviced. It made the time go by quickly and pleasant. More

by doobeeq
Recommend Dealer
Yes
Employees Worked With
Joe -Service Department
Apr 07, 2020 -

Honda of Kenosha responded

Thank you for the kind words for Joe and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Todd Rohrssen Service Director

April 06, 2020

Because of the epidemic, we have no income now, but you have waived our rent for two months, thank you very much. Even if we do n’t know how long we still have to face the outbreak, thanks again More

by lntieling2003
Recommend Dealer
Yes
Employees Worked With
Melissa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karmala Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Semik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2020 -

Honda of Kenosha responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that we have helped in any sort of way during these times. Have a great day and keep in touch! Sincerely, The Honda of Kenosha Team

April 03, 2020

I had a fast and convenient experience during my service appointment. I was given the direct number for a more convenience scheduling experience. Greatly appreciated. More

by NIKKIAALICIA
Recommend Dealer
Yes
Employees Worked With
Joe Valente, M. Fehlinger
Apr 03, 2020 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Todd Rohrssen Service Director

April 03, 2020

This is my second car this dealership and I am very happy with people who have the the reputation it has. We have a Honda dealer in the town I live in , but I would rather go to Kenosha. They care about you More

by jamesmandli373
Recommend Dealer
Yes
Employees Worked With
Jim Spink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2020 -

Honda of Kenosha responded

Thank you, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Todd Rohrssen Service Director

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