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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,752 Reviews

2,752 Reviews of Honda of Kenosha - Service Center

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November 20, 2020

Professional, friendly and attentative staff. Dealership was very clean and accommodating. Service staff was very organized and kept you appraised and thoroughly explained any issues with you More

by CINDY M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina in service.
Nov 20, 2020 -

Honda of Kenosha responded

Cindy, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We're happy to hear that Gina and the team delivered such an excellent experience.

November 20, 2020

Everything was friendly,fast,and efficient. Customer service in the service department was well beyond what anyone would expect. It is a very friendly atmosphere. More

by meandscarlette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gina Ruiz
Nov 22, 2020 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 19, 2020

Excellent service and courteous staff. I was provided a loaner car while my vehicle was being worked on. I definitely will continue to visit that establishment. More

by joepusher99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy
Nov 19, 2020 -

Honda of Kenosha responded

Joe, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 19, 2020

Allen in service is the reason why I come to this dealership. He is always kind and smiling. He always makes sure everything is done correctly before I pick up the car. More

by loristonest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen in service
Nov 19, 2020 -

Honda of Kenosha responded

Lori, It's great to hear that Allen was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

November 19, 2020

It was great. My only concern was that I booked the appointment almost little over a month ago, but at the time of service one of the recall wasn't made because of rear view camera un availability. Tha More

by Nomana
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Samuel Waddle
Nov 20, 2020 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered a positive experience and we appreciate your feedback!

November 18, 2020

I'm always greeted with a genuine "hello" and given first class customer service that one would expect from a first class company such as Honda. Gina always remembers our name, and all the other reps are sup More

by ryanj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cutts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Honda of Kenosha responded

Ryan, Thanks for sharing your thoughts about your experience working with Gina here at Honda of Kenosha. We appreciate your business and hope to see you again soon!

November 18, 2020

I brought 2016 accord in for new tires auto butler and routine maintenance all work was done properly and in time Joe V in service helped me select best tires Joe was great to work with More

by geertsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valente, Joe
Nov 18, 2020 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad Joe and Valente were able to help, and we hope to see you again!

November 18, 2020

Stopped by for 40k maintenance service on 2017 Honda Civic Ex. Everything was performed as per my expectations. I definitely suggest this Honda authorized dealer for you car maintenance. More

by Baqer Ali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Nov 18, 2020 -

Honda of Kenosha responded

Ali, We appreciate your business and our service team looks forward to serving you again soon!

November 17, 2020

Very friendly. Work was good. Where written says Very friendly. Work was good. Where written says deferred should say why. Implies we didn't want listed work done when we didn't know about it. More

by jheller5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Semik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 17, 2020

The lady who took care of me in the service Dept was very helpful. She is usually straightforward and does not try to sell me anything I don’t want or need. More

by eric.kurtz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Where is the list for the Service Dept?
Nov 17, 2020 -

Honda of Kenosha responded

Eric, Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

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