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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,752 Reviews

2,752 Reviews of Honda of Kenosha - Service Center

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January 01, 2021

Great service and great sales manager!!! If I need anything done it’s handled asap. Everyone is so kind and helpful. I highly recommend Honda of Kenosha. More

by annie0810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Wilson
Jan 03, 2021 -

Honda of Kenosha responded

Annie, Thank you for the kind words for our service department! We look forward to sharing your compliments with Cory and the team, and don't hesitate to let us know if we can be of further assistance.

January 01, 2021

Rodney was great and very helpful. Will definitely be back for routine maintenance and likely to shop for a newer vehicle within the next few years. More

by jbaugher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney
Jan 03, 2021 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear Rodney and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 30, 2020

I was in for a routine oil change and tire rotation. The gentleman helped me quickly. There was another issue I wasn’t there for, but mentioned it and he said they were going to look at it. That was great s More

by BLUELILMONSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Dec 30, 2020 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that Joe had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

December 30, 2020

Dishonest is the best word I can think of. Did not disclose the price of the service. Original problem still exists after I paid over $500. I will never return to this dealership for any reason. More

by Flt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Dec 30, 2020 -

Honda of Kenosha responded

I would very much like to speak with you on this matter as we feel all our clients are important and should be treated fairly on honestly. as there is no name for me to contact, i would appreciate if you could call me at your earliest time to discuss this concern. Thank you. Service and parts director Todd Rohrssen 262-891-6300

December 27, 2020

Trash tired of people there wanting you to spend more money. Went for an oil change and the guy was making it a big deal and having an Attitude because I didn’t want to do another service. More

by amandaarroyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None of those employees shown are who I worked with
Jan 11, 2021 -

Honda of Kenosha responded

Hello Amanda. Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can.

December 25, 2020

Conscientious, knowledgeable and welcoming employees is what I always find at Honda. They are always eager to help you with whatever questions you have. Also, they care about your time and ensure you are More

by latonya72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales dept
Dec 27, 2020 -

Honda of Kenosha responded

Thank you, Latonya! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

December 24, 2020

Oil change done efficiently and quickly. I was able to wait in the customer lounge as service was done in less than one hour. They also reset the low tire pressure indicator. More

by FRICKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
Dec 27, 2020 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 24, 2020

Great customer service, very informative - knowledgeable and friendly. I was informed of repair diagnosis, repair status and cost. Simple pick up process. Extremely satisfied with repairs. More

by TERESAROBERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
Dec 27, 2020 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience, Teresa! We sincerely value your business and look forward to your next visit.

December 24, 2020

The service consultant Gina Ruiz did a great job explaining everything that was done to my vehicle and pointed out discounts available during my visit. More

by CLODGE7X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A. Cortez
Dec 27, 2020 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gina met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

December 22, 2020

Rodney was very knowledgeable and helpful. Great personality and genuine. The wait was what was told and expected. I’ve only taken my car here for oil changes. More

by Swaty74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
Dec 23, 2020 -

Honda of Kenosha responded

Thank you, Rodney, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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