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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,754 Reviews

2,754 Reviews of Honda of Kenosha - Service Center

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January 18, 2021

This was my first time at this dealership. I care in for an oil change. I was treated like a VIP! I took exactly a second long as they said and was less expensive than the typical quickly oil change place I More

by JILL12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 18, 2021 -

Honda of Kenosha responded

Thank you, Jill! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha, and writing this five-star review!

January 18, 2021

Excellent service with pleasant and helpful staff! Staff were not pushy with selling services but provided education on what services are needed and what can be done at a later time. More

by dawn160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
Jan 18, 2021 -

Honda of Kenosha responded

Thank you so much for your excellent review, Dawn! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

January 18, 2021

This was my first time having service done here. Gina the service person was extremely knowledgeable and pleasant to talk to. I was having my vehicle serviced at another Honda dealer until they misdiagnosed More

by jpholmes1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Jan 18, 2021 -

Honda of Kenosha responded

Thank you for the kind words for Gina, here at Honda of Kenosha! We look forward to sharing your compliments with her, and please don't hesitate to let us know if we can be of further assistance. We're always happy to help!

January 18, 2021

We always receive excellent service by Joe when we bring our vehicles in. He explains things thoroughly and answers all our questions. Additional work was needed and Joe made sure to explain the additional More

by BF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
Jan 18, 2021 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joe, here at Honda of Kenosha. We thank you for your business!

January 16, 2021

Me encanto la amabilidad y la gran ayuda que me dieron muy amigables sonriente eficaces en su trabajo me encanto la amabilidad de sus empleados ❤️ More

by gbjacome7713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember but he was very nice
Jan 17, 2021 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

January 15, 2021

Service writer very friendly, well trained, prepared paper work thoroughly, minimum wait time. Service area very clean. Service technician well trained did very good job. More

by NICOLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jan 15, 2021 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 15, 2021

Gina did a great job keep me in form through the whole process The car was done on time and was clean It would be nice if the car wash was working my car was pretty dirty More

by jaimers22us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Service writer
Jan 17, 2021 -

Honda of Kenosha responded

We are very happy to hear Gina provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 14, 2021

The waiting area was very clean and tidy, the service time was quoted accurately and the issue I came in for was resolved and explained in detail to me. More

by wickedclaire21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Semik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2021 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our service team was able to resolve your issue and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 14, 2021

I purchased a new set of tires and service was great. Quick, friendly and knowledgeable. Would definitely recommend to anyone needing service for their vehicle. More

by swaddell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
Jan 15, 2021 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha's service team. We appreciate your business and recommendation. Hope to see you again soon!

January 14, 2021

Trouble was not resolved accurately. Now, need to make another appointment to get this issue corrected. Very disappointing. $45 to repair a leak in a tire per their diagnosis. 3 days later the tire indic More

by gsteplyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of the employee's name at the service desk
Jan 31, 2021 -

Honda of Kenosha responded

Thank you for providing this feedback. We apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out directly, we would love to address your tire concern in greater detail.

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