Honda of Kenosha - Service Center

Very efficient in making the repairs requested and also checked on a recall fix we had been asking about since July 2020 and they had gotten the parts so they finished that recall item as well checked on a recall fix we had been asking about since July 2020 and they had gotten the parts so they finished that recall item as well More

Gina R is the best. She is very knowledgeable and fillow through making my experiences awesome. Truly an asset to the service dept and company! through making my experiences awesome. Truly an asset to the service dept and company! More

It’s a great place, easy to make an appointment, excellent service. Follow up was prompt and thorough & everything was explained very well. I’m happy! excellent service. Follow up was prompt and thorough & everything was explained very well. I’m happy! More

They are big lier and they run your credit more than one times. I definitely will not go back anymore and I won’t refer a friend there. times. I definitely will not go back anymore and I won’t refer a friend there. More

Personable and always great service. I recommend them to friends and family. Have been going here for quite a few years and they treat me like family. friends and family. Have been going here for quite a few years and they treat me like family. More

This service department has cared for my vehicle for a number of years. I have always been made to feel valued as a customer. They were able to troubleshoot the problem I was currently having and also cal number of years. I have always been made to feel valued as a customer. They were able to troubleshoot the problem I was currently having and also called my attention to an overdue service item. I have no complaints about the service I received. More

Martin did a great job making sure that I had a loaner car And kept my car long enough to discover what was wrong with it. Amy was super friendly and made sure that I was informed daily on what was happen car And kept my car long enough to discover what was wrong with it. Amy was super friendly and made sure that I was informed daily on what was happening More

I did not like how I was talked to when I chose not to proceed with previous recommendations. The off hand comments are not needed, a simple okay would be sufficient. proceed with previous recommendations. The off hand comments are not needed, a simple okay would be sufficient. More

Okay, but service area rep can be little more friendly and welcoming! The ways to let the customers know the policy can be more politely and welcoming! The ways to let the customers know the policy can be more politely More

Overall the dealership is very nice including the staff. The issue I had was waiting over a full hour for a scheduled oil change. I noticed other customers had been scheduled for the same time. The whole po The issue I had was waiting over a full hour for a scheduled oil change. I noticed other customers had been scheduled for the same time. The whole point of “scheduling” an appointment is to get in and to get out right away and not have to sit around waiting for service. Either hire more staff, or just be honest with customers and schedule them when there’s an actual opening. More