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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,754 Reviews

2,754 Reviews of Honda of Kenosha - Service Center

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February 02, 2021

My car was taken in fixed in a timely manner. They even let me use a car. They went over the top. I would recommend them to everyone. More

by annie0810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Cutts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karmala Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Semik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson
Feb 02, 2021 -

Honda of Kenosha responded

Annie, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 01, 2021

Gina was awesome! Very helpful and friendly. Kept me well informed and updates on progress of my vehicle. You need many more employees like her. More

by angeleda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Feb 01, 2021 -

Honda of Kenosha responded

Angeleda, It's great to hear that Gia was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

January 31, 2021

Had a good experience. Was on time for appointment. Was taken care of promptly. Sam was great. Although power went out I did not have to wait long. Why doesn’t this Honda location have a backup electrical More

by julioroman17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Jan 31, 2021 -

Honda of Kenosha responded

Thank you, Julio, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 30, 2021

They were courteous and helpful. They answer all my questions. I didn’t have to quite very long for my car to be ready either. The service there is great. More

by rollsroyce177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 31, 2021 -

Honda of Kenosha responded

We appreciate your business and our team looks forward to serving you again soon!

January 29, 2021

Constantly telling everyone in my family their Honda cars are not built good by the amount of service needed every oil change. Thousands of dollars to fix ever single time. So in other words we should not ha More

by Ripped off
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe V
Feb 15, 2021 -

Honda of Kenosha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly.

January 29, 2021

Service reps at counter talks way to fast, hard to follow what they are saying, Creates Confusion and triggers a trust issue with me....thanks, More

by jlangley.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No name to offet
January 29, 2021

I was quite early for my appointment, service man promptly changed my oil, completely checked my car over and I was on my way not long after the appointment time! Have been there many times before a More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Failed to get any service mans names .
Jan 31, 2021 -

Honda of Kenosha responded

Thank you, Mary, for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 27, 2021

Joe in Service check in was spectacular! He went out of his way to assist us with our repairs and providing a means for us to get home due to the amount of time our service was going to take. More

by GOWITHNANCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Downey
Jan 27, 2021 -

Honda of Kenosha responded

Thank you for your very kind review, Nancy. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha. We look forward to sharing this five-star review with Joe, and team!

January 26, 2021

Went in to get my pilot I just had purchased a week before hand checked out. Purchased it from another Honda dealer as a certified car but still had some alignment issues. I noticed it as the steering More

by mason seifert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Valente
Feb 12, 2021 -

Honda of Kenosha responded

Mason, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience and apologize for the unusually long service and issues with the service. We would like to speak with you about this experience at a time that is convenient for you. Please contact us directly and ask for the service director. We will share your comments with our team, and we look forward to working with you again.

January 26, 2021

He had a prior experience, but left me a little apprehensive; but Todd, the service manager, stepped in, talk to me and made sure that I was taken care of. He left me feeling very comfortable with More

by EDNSHARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd, Service Manager
Jan 27, 2021 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear Todd and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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