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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,754 Reviews

2,754 Reviews of Honda of Kenosha - Service Center

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February 22, 2021

Joe was very helpful and professional. We did a lot of work to my 15 year Accord and I am very satisfied with the work and customer service. More

by jedan67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
Feb 23, 2021 -

Honda of Kenosha responded

Jedan, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

February 22, 2021

The scheduling person gave me incorrect information about my appt. we had to drive 2 cars since it was a drop off when I got there I was able to wait for car. I was very disappointed with this More

by josie4271
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phone person made appt
Feb 22, 2021 -

Honda of Kenosha responded

Josie we apologize for the miscommunication on this matter. If you would like to reach out to us to discuss further please feel free to call me at 1-262-891-6300 and ask for the service manager. we truly value all our clients and listen to every comment in order to constantly improve on our business practices. We would love to speak with you.

February 22, 2021

New battery, replace windshield inserts. I have had vehicle serviced here about 10 times. Always courteous, knowledgeable, efficient and friendly. Answer questions in depth. Recommend to others. No More

by dkuyper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karmala Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark my
Feb 23, 2021 -

Honda of Kenosha responded

We are very happy to hear Karmala and Mark provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

February 21, 2021

Work done quickly and accurately. Service department was clean and quiet. Service representative was pleasant and helpful. Overall it was a very good experience for me. More

by jm.kaplan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 21, 2021 -

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

February 21, 2021

Joe was very helpful when I came in for my Accord Hybrid’s tune up before the winter storm! He recommended a nearby restaurant to grab a bite to eat, arranged for a driver to drop me off, and when I More

by A. Lucas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
Feb 22, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Joe and our service team. We're glad to hear we delivered such a great experience!

February 20, 2021

Thanks for fixing my car and the shuttle in between the services. Joe was helpful and it was easy to purchase new parts. Thanka again! More

by awscott798
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Feb 20, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your compliments with our team, and we look forward to working with you again.

February 19, 2021

Service was quick and easy as always. the service desk clerks are professional and accommodating especially Gina who always takes a step further with care. As usual, she always takes care of my questions More

by Chin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gina.
Feb 19, 2021 -

Honda of Kenosha responded

Thank you, Chin, for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Hopefully, our car wash will be back up and running soon!

February 18, 2021

Best service I’ve had at this dealership. Services were completed earlier than anticipated. Gina Ruiz is a fantastic Service Advisor. She is knowledgeable, friendly and organized. While in the waiting are More

by Kris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Feb 19, 2021 -

Honda of Kenosha responded

Thanks, Kris, for sharing your thoughts about your experience with Gina here at Honda of Kenosha. We appreciate your business and hope to see you again soon!

February 17, 2021

HOK is a great dealership! Everyone there has been friendly from sales to service. My last service advisor Sam Waddel was very knowledgeable and friendly. My car’s service was finished very quickly. More

by MikeF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritchie Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Waddel-Service Department.
Feb 17, 2021 -

Honda of Kenosha responded

Thank you so much, Mike, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Sam and the rest of our team to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

February 17, 2021

My first time at this dealership and it was such a pleasant experience! The staff was very knowledgeable and kind in all interactions with guests. I will definitely be returning to this location! More

by moranda_rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina R.
Feb 17, 2021 -

Honda of Kenosha responded

Thank you, Rose, for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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