2,754 Reviews of Honda of Kenosha - Service Center
The scheduling person gave me incorrect information about my appt. we had to drive 2 cars since it was a drop off when I got there I was able to wait for car. I was very disappointed with this my appt. we had to drive 2 cars since it was a drop off when I got there I was able to wait for car. I was very disappointed with this More
New battery, replace windshield inserts. I have had vehicle serviced here about 10 times. Always courteous, knowledgeable, efficient and friendly. Answer questions in depth. Recommend to others. No vehicle serviced here about 10 times. Always courteous, knowledgeable, efficient and friendly. Answer questions in depth. Recommend to others. No More
Work done quickly and accurately. Service department was clean and quiet. Service representative was pleasant and helpful. Overall it was a very good experience for me. clean and quiet. Service representative was pleasant and helpful. Overall it was a very good experience for me. More
Joe was very helpful when I came in for my Accord Hybrid’s tune up before the winter storm! He recommended a nearby restaurant to grab a bite to eat, arranged for a driver to drop me off, and when I Hybrid’s tune up before the winter storm! He recommended a nearby restaurant to grab a bite to eat, arranged for a driver to drop me off, and when I came back he shared great stories about his pets :) More
Service was quick and easy as always. the service desk clerks are professional and accommodating especially Gina who always takes a step further with care. As usual, she always takes care of my questions clerks are professional and accommodating especially Gina who always takes a step further with care. As usual, she always takes care of my questions and concerns with professionalism. Only disappointment I have is car wash doesn’t open anymore because of COVID and after maintenance it still close due to cold weather. More
Best service I’ve had at this dealership. Services were completed earlier than anticipated. Gina Ruiz is a fantastic Service Advisor. She is knowledgeable, friendly and organized. While in the waiting are completed earlier than anticipated. Gina Ruiz is a fantastic Service Advisor. She is knowledgeable, friendly and organized. While in the waiting area I overheard Gina talk a customer through resetting the anti-theft function on their stereo over the phone. Gina was patient, cheerful and understanding with the customer and solved their issue over the phone, with the intelligent suggestion that the customer keep the secret numerical code in their phone. She is really helpful and phenomenal! More
HOK is a great dealership! Everyone there has been friendly from sales to service. My last service advisor Sam Waddel was very knowledgeable and friendly. My car’s service was finished very quickly. friendly from sales to service. My last service advisor Sam Waddel was very knowledgeable and friendly. My car’s service was finished very quickly. More
My first time at this dealership and it was such a pleasant experience! The staff was very knowledgeable and kind in all interactions with guests. I will definitely be returning to this location! pleasant experience! The staff was very knowledgeable and kind in all interactions with guests. I will definitely be returning to this location! More