Honda of Kenosha - Service Center

I sent a letter to Brian the service manager after my visit. He never responded. He doesn’t care about the customer the tech that worked on my car lied about the condition of my air filters, saying they visit. He never responded. He doesn’t care about the customer the tech that worked on my car lied about the condition of my air filters, saying they should be replaced, even though I had replaced them 30 days before the service. His diagnosis, extremely dirty on both. He wanted me to spend another $75.00 to replace both. What a scam. More

This was my first time at Honda of Kenosha. Everyone was welcoming. They were very professional and explained all work to be done. Thank you. welcoming. They were very professional and explained all work to be done. Thank you. More

Everything went fine with my visit. Rather than waiting for the expected 1 1/2 hour time frame I walked for exercise around the area. When I got back I thought I would just wait in the lobby for the rest for the expected 1 1/2 hour time frame I walked for exercise around the area. When I got back I thought I would just wait in the lobby for the rest of the time. But actually my car was ready! More

I appreciate the detailed service write ups, upcoming service notes, and the current service updates they deliver via text and email. The staff is always professional and courteous, and I trust the quali service notes, and the current service updates they deliver via text and email. The staff is always professional and courteous, and I trust the quality and attention to detail that Honda Kenosha provides. They provided quick service while I waited, but I appreciate the option for shuttle service if needed. More

Have never had a bad experience at this dealership. Staff is friendly, courteous, knowledgeable and prompt. Came in without appointment for emergency battery replacement. Was done in 30 min, even with a car is friendly, courteous, knowledgeable and prompt. Came in without appointment for emergency battery replacement. Was done in 30 min, even with a car wash. Very impressed. More

Very helpful even with a power outage, and a problem with the loaner vehicle. Marc Bardi is kind, knowledgeable, and professional. I am Blessed he picked up the phone when I was stalled the loaner vehicle. Marc Bardi is kind, knowledgeable, and professional. I am Blessed he picked up the phone when I was stalled More

My visit to Honda of Kenosha is always a pleasant experience and they are always very helpful. Joe, the service manager is the one I go to every to every time. experience and they are always very helpful. Joe, the service manager is the one I go to every to every time. More

Very pleased with the Kenosha Honda service center. Joe was most helpful setting up the oil change we requested as well as alerting us that our fluids, brakes and windshield wipers needed attention. He was was most helpful setting up the oil change we requested as well as alerting us that our fluids, brakes and windshield wipers needed attention. He wasn’t a pressure serviceman but a trusting employee that support us in our service decisions. We are glad that we agreed to extra services now and will bring our car in for the balance of the repairs needed when are funds are available. We have always had top quality service from Joe. More

Everything was excellent. The service department did a good job om my oil change and tire rotation. Joe Vitale is an excellent service employee and very pleasant to work with. good job om my oil change and tire rotation. Joe Vitale is an excellent service employee and very pleasant to work with. More

Prompt, communicative and thorough service. Will continue to utilize this dealer for all of my service needs. Low-pressure environment, no saws tactics in my opinion. to utilize this dealer for all of my service needs. Low-pressure environment, no saws tactics in my opinion. More