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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,754 Reviews

2,754 Reviews of Honda of Kenosha - Service Center

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March 06, 2021

Great service. The reports are very detailed and explains the different issues with my car. The service rep was corteous. The waiting room and bathrooms were clean. More

by treb3636
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valenti
Mar 07, 2021 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 06, 2021

I was in for a recall on my Honda. Joe was very friendly and helpful. He made you feel like everything would go smoothly and there wouldn’t be any extra problems. The only thing I missed was not being able More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
Mar 07, 2021 -

Honda of Kenosha responded

Thank you, Sandy, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service, however, apologize that we are not able to offer refreshments at this time. If there is anything we can assist you with in the future, please let us know.

March 04, 2021

I choose to go to Kenosha Honda because the entire staff is always friendly , and concerned with any questions, or concerns you may have, and are always willing to help you in any way they can. More

by NORSEGODPHIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 04, 2021 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 04, 2021

Gina was great for start to finish in managing the appointment. The work done was excellent and on time. Would recommend those who are Honda owners to go here. More

by HondaOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina
Mar 04, 2021 -

Honda of Kenosha responded

We are very happy Gina provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 04, 2021

The service was done quickly and professionally.The The service was done quickly and professionally. The waiting area is very comfy and people were friendly. The service person was very helpful answe More

by garyfranzen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Mar 04, 2021 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha. We look forward to having you as one of our valued customers for many more years to come!

March 04, 2021

The entire team at Honda of Kenosha gave my Old Element the white glove treatment. Truly thankful. From Joe to the service tech, to the service upon pick was as smooth as glass. More

by mblack69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Mar 04, 2021 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

March 04, 2021

Knowledgeable, very helpful, concern about safety, educated me on tire safety and good tires on my vehicle, importance of proper tire inflation, and the carwash at the end was really nice. More

by canderson0991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Mar 04, 2021 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

March 03, 2021

Very efficient. I like their concierge service. The service on my car was completed in a timely manner and everything seemed to be completed. The service rep explained everything to me. More

by Hboov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Sandoval
3.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department.
Mar 03, 2021 -

Honda of Kenosha responded

Thanks for your review! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy, so we're glad we could provide you with professional & timely service. Thanks again for choosing Honda of Kenosha!

March 03, 2021

Very prompt service. Rodney answered my questions and told me what I needed to know. Easy to schedule an appointment. The service performed was great. More

by Tfelden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney
Mar 03, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 02, 2021

Prompt, courteous service. Vehicle was taken in for service very close to the appointment time, and since I was waiting, performed quickly. Service writer went over suggested upcoming maintenance but d More

by RK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
Mar 02, 2021 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We appreciate you taking the time to write us this great review. We look forward to sharing your compliments with our service team and don't hesitate to let us know if we can be of further assistance. We're sorry about the car wash this time around.

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