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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,754 Reviews

2,754 Reviews of Honda of Kenosha - Service Center

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March 12, 2021

Great customer service at Honda of Kenosha. The service department employees truly care about giving great service to each customer. Generally work with Joe who is a caring individual, not a pushy person b More

by Bmentek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karmala Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Semik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson
Mar 12, 2021 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

March 11, 2021

The service center is always clean. The servicemen have always been polite, explains what they will be checking then letting me know what needs to be done in the future. Appreciate that More

by cllay1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc bardi
Mar 10, 2021 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 11, 2021

The recommended service was well done in a timely manner. Marc the service rep was very professional and knowledgeable. I bring all my Hondas to this dealership for service More

by Campeon21!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Mar 12, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. Marc and our team work hard to make sure our guests have an exceptional service experience. We will share your comments with our service team, and we look forward to working with you again.

March 11, 2021

Everyone courteous and polite. Work was completed in a timely manner. I usually wait while service is being done and waiting room is clean and comfortable. More

by simplyfab
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam in service dept
Mar 12, 2021 -

Honda of Kenosha responded

It's great to hear that our service team was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

March 11, 2021

Everyone there is very nice and helpful! Also, it is very clean inside by the waiting room! I loved having my car washed after my oil change as well! More

by rugo311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Waddell
Mar 12, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our Samuel and our service team. We're glad to hear we delivered such a great experience! We are happy to hear that that carwash at the close of your service and a nice service for you and our customers.

March 11, 2021

Came in for a four wheel alignment. Left my car and was called about an hour or more later than it was ready. Drove the car and felt like nobody touched my car. Called and explained my disappointment and w More

by Southern Cameroons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot the name
March 11, 2021

Called Service Dept to schedule near end of day. No one returned phone call in following days. Once vehicle was brought in to Service Dept for two issues, neither issue was resolved. More

by Blueberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Mar 11, 2021 -

Honda of Kenosha responded

As we strive to make all clients completely satisfied, I would greatly like to speak with you on this matter. Since there is no name on this review if you could reach out to myself to discuss your visit at 262-891-6360 this would be great appreciated. Thank you! Todd Rohrssen Service and Parts director

March 11, 2021

Love this Dealership everyone always friendly and courteous. They were ready for me when I arrived gave me a ride to a local restaurant while I waited and finished earlier than promised. More

by hoiekman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Honda of Kenosha responded

We appreciate your business and our team looks forward to serving you again soon!

March 09, 2021

Not much to say its quick and easy every time i go. Walk right in someone always helps me quick and answers all my questions. More

by igwt.morgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritchie Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

March 08, 2021

Service was amazingService hours are very convenient Service was amazing Service hours are very convenient All the service advisors are easy to work with They are all friendly and very knowledgeable More

by marc.bardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc bardi
Mar 08, 2021 -

Honda of Kenosha responded

Thank you, Marc, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

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