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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,755 Reviews

2,755 Reviews of Honda of Kenosha - Service Center

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March 23, 2021

Sam was great helping me out with my service visit. Explained everything thoroughly and gave me several options to choose from to meet my budget. Thanks Sam! More

by DLRINTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Honda of Kenosha responded

We appreciate your business, Sam and our team looks forward to serving you again soon!

March 23, 2021

My appointment was never entered into the computer when I called, apparently. That was very inconvenient. The place was expensive compared to many others but that is fairly common. We had to question seve More

by Honda Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Waddell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Honda of Kenosha responded

We strive to make all our clients 100% satisfied! As the review does not allow us to see who you are; If you could reach out to our service manager at 262-891-6300 so he could discuss your visit with you, That would be greatly appreciated.

March 23, 2021

I recommend Honda of Kenosha to everyone! The team members are always polite & their customer service is A+! I often take my youngest child, who is severely ADHD & autistic, not once has anyone compla More

by candyjara65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Mar 23, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience and make our customers whole family feel welcome. We will share your comments with Gina and our team, and we look forward to working with you again.

March 22, 2021

Scheduling was a snap. Customer rep was efficient and courteous. Wait for service to be performed was timely. Well satisfied with results. Will use them again. More

by cfkell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ruiz, Marc Bardi
Mar 22, 2021 -

Honda of Kenosha responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. We look forward to working with you in the future!

March 21, 2021

Service is good and the service people are very nice, informative, and they are not too pushy. Joe is very knowledgeable and is a good guide to help keeping our vehicle running efficiently. More

by EKROUZER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Honda of Kenosha responded

Thank you for the kind words for Joe in our service department! We look forward to sharing your compliments with Joe and the rest of our team and don't hesitate to let us know if we can be of further assistance.

March 20, 2021

Sam Waddell was friendly, up front with costs and I received a couple updates on my phone too! Well done to Sam and your team at Honda! More

by mark.kritner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Honda of Kenosha responded

Thank you so much, Mark, for your excellent review! We are so glad that wSam had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

March 19, 2021

The service intake person Joe was friendly polite and concise. Work was done in noted time frame. I am very satisfied with the results at this point. More

by Jill Coates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Honda of Kenosha responded

Jill, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

March 19, 2021

Honda of Kenosha’s service staff members are always helpful and polite. I always receive great service and I will continue to bring my vehicle here for service appointments. More

by hac12330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Honda of Kenosha responded

Thank you! Sam and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

March 18, 2021

On President Day I bought a 2018 Dodge Grand Caravan and I’ve had multiple issues from day one. I’m not satisfied at all. From day one no gas cap and I found out when I went for gas a week later. Tire low l More

by Melissastory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Musha not at all satisfied with him., Gina Ruiz
Apr 05, 2021 -

Honda of Kenosha responded

Melissa, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly.

March 18, 2021

Todd was very effective when I found damage on my car after bringing my car in for factory recall. He did not ask any questions. More

by Meangene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd & Amy
Mar 19, 2021 -

Honda of Kenosha responded

We are very happy to hear Todd provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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