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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,755 Reviews

2,755 Reviews of Honda of Kenosha - Service Center

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March 30, 2021

Just there for an oil change, and got really good information about what else needed doing, but without the hard sell. It makes me more likely to do business with Honda, and Honda of Kenosha for othe More

by davidgarcia0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Bardi
Mar 31, 2021 -

Honda of Kenosha responded

Thank you so much, David, for your kind words for our service department, and for taking the time to leave us this wonderful feedback! We look forward to your continued business!

March 30, 2021

I had a very good experience at the service desk Joel was pleasant told me all about what you were going to do and very professional way Had a good experience at the service desk Joel is a very good More

by WDIXON4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Honda of Kenosha responded

We are very happy to hear that Joel and our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 30, 2021

We like the friendly atmosphere here; as well as the fact they do not high pressure you. Rather, they explain why a service is recommended and explain the degree of urgency. It was a little hard to make th More

by noster965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Honda of Kenosha responded

Thank you for your honest review. We apologize for the phone issues and thank you for your patience. It's great to hear that Joe was able to assist you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

March 29, 2021

was very good however the e-price I found online for the part and installation was not the same as the install price at the shop. It was like over $30 more. The service rep said to me where did you see that More

by scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
Mar 29, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to working with you again. We appreciate your business, Scott!

March 29, 2021

Excellent service! Rodney is very easy to work with. He explained everything we were paying for and recommended future service. The maintenance was completed quickly. More

by jgtimes2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Honda of Kenosha responded

Thank you for the kind words for Rodney in our service department! We thank you for taking the time to leave us this great five-star review. We look forward to sharing your compliments with him and our team. Please don't hesitate to let us know if we can be of further assistance.

March 27, 2021

The Service department was very nice. Got all my maintenance completed in less time than expected. Todd the service man was very polite and friendly to talk to More

by LESLIESTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Rohrenson, Gina Ruiz, Marc Bardi
Mar 28, 2021 -

Honda of Kenosha responded

Leslie, Thank you for your very kind review. Todd and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

March 27, 2021

Arrived and was immediately checked in for my appointment. Service on my car was completed in a timely manner...great service!!! I will definitely take my car back for services again! More

by dsgirls2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2021 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

March 27, 2021

Very good service. Prompt call back and shuttle service. Also, good description of service required and line item costs. Polite and aware of customer needs. More

by apmeissner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2021 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 26, 2021

We had good service. They got our car in quickly and it was fixed the same day. This was a recall issue so no charge was given. More

by jnstan2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

March 26, 2021

Appreciate the service provided by the Honda of Kenosha staff and the support from Mark to ensure all our requirements were met. My comfort is in a dealer you can trust and knowing they take care of their More

by tmaiter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
Mar 26, 2021 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear Marc was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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