Honda of Kenosha - Service Center

The customer service I was giving was a horrible experience this employee tried to charge me 380 since I walked in there because the was an error message on my panel 2020 Honda Cr-V bought used with experience this employee tried to charge me 380 since I walked in there because the was an error message on my panel 2020 Honda Cr-V bought used with warranty plus an extra coverage and I kept on telling him and he just said well I’ll look into this. Finally, he comes and tells me is 380 because we had a brake oil change plus the inspection about the message on the panel because supposedly it wasn’t cover under any warranty. I refused to pay that amount because knew it did is my second Honda the previous one is from Libertyville and I have not had any problems with their service or Gurnee. Very disappointed!! More

I had a problem with the transmission and they wanted $181.00 to diagnose while under warranty. We discussed and disagreed. Joe “invited” me to leave. I said I would pay this charge. At the end they did $181.00 to diagnose while under warranty. We discussed and disagreed. Joe “invited” me to leave. I said I would pay this charge. At the end they did not charge me. Very disappointed with Honda. Joe was even checking with his supervisor. More

Service counter staff person was quick to greet me and expressed genuine desire to inform me about what was going to happen. I was accompanied by my wife and had a second car so we went grocery shopping expressed genuine desire to inform me about what was going to happen. I was accompanied by my wife and had a second car so we went grocery shopping. While shopping I received a couple calls that my CRV was done. The counter person was again genuine and explained things well. Bottom line I was comfortable and did not feel pressured or talked down too. More

Took my car in for oil change and overview was very pleased with service explanations and courteous attitude of everyone i spoke with . Unfortunately I do not remember their names . pleased with service explanations and courteous attitude of everyone i spoke with . Unfortunately I do not remember their names . More

Honda of Kenosha is awesome! We wouldn’t go anywhere else. Everyone is always helpful and friendly. We wouldn’t go anywhere else. Everyone is always helpful and friendly. More

Polite personnel, fast service, and easy service scheduling is what best describes Honda of Kenosha. scheduling is what best describes Honda of Kenosha. More

The dealership is clean has great customer service and very professional has a nice selection of quality vehicles. very professional has a nice selection of quality vehicles. More

I recently had the pleasure of visiting Honda of Kenosha, and I was thoroughly impressed with the exceptional service I received. From the moment I walked in, I was greeted with a warm smile by the friendly and I was thoroughly impressed with the exceptional service I received. From the moment I walked in, I was greeted with a warm smile by the friendly staff. They were knowledgeable, helpful, and made me feel like a valued customer. More

Very nice clean gives current updates on service offers coupons gives good feedback on services needed for future coupons gives good feedback on services needed for future More

I came away impressed as I always do. That’s why I go to Kenosha Honda for my service That’s why I go to Kenosha Honda for my service More