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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,755 Reviews

2,755 Reviews of Honda of Kenosha - Service Center

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April 03, 2021

Had my car service for oil.chsnge and brake pad changed, it was detailed, I just wish that they let me know ASAP when they find something else that needs to be done so I don't need to wait another hour or s More

by cataloniaca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2021 -

Honda of Kenosha responded

We appreciate your business and Sam and our team looks forward to serving you again soon!

April 03, 2021

Reason why I gave you a five star on the price because it was a recall it was free so it was free to me Joe was outstanding. Also the work being done was done under the time limit that you told me it would t More

by vic.mchugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2021 -

Honda of Kenosha responded

Vic, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joe and our team, and we look forward to working with you again.

April 02, 2021

Excellent service. Rodney was great! I came in the day before and it was a 2hr wait for an express oil change. The gentleman made an appointment for me the next day. I came in and I was out in an hour. More

by tnigro1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2021 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear Rodney and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 02, 2021

Sam the service advisor is very helpful. He truly cares about you and what is needed to keep your vehicle in great shape! I would highly recommend him and Honda of Kenosha! More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2021 -

Honda of Kenosha responded

Eric, Thank you for your very kind review. Sam and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

April 02, 2021

Always bring my car back here where I bought it. Dave city’s was a great sales person and Mark in the service dept. was polite and knowledgeable. Good team More

by regram114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
Apr 04, 2021 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. Marc and our service team appreciate your business and hope to see you again soon!

April 02, 2021

Great group. They always go above and beyond to make the process comfortable and easy. Very friendly and informative team. Easy to schedule appointments with lots of time slots. More

by Shentta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
Apr 04, 2021 -

Honda of Kenosha responded

Shenetta, Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad Marc were able to help, and we hope to see you again!

April 01, 2021

I was greeted warmly and notified what services were do but wasn’t pressured to complete them. I really appreciate the low pressure atmosphere. Thank you More

by blakeap2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Apr 01, 2021 -

Honda of Kenosha responded

Thank you, Blake, for taking the time to leave us this fabulous, five-star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

April 01, 2021

Gina was awesome! She went out of her way to make sure my phone got back to me and my car was serviced properly. I would ask fo her again! More

by rhartnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Apr 01, 2021 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Gina to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else. We're always happy to help.

March 31, 2021

Fast friendly service as always. Very thorough at explaining what was being checked at my oil change and what services are suggested. Very pleasant to deal with More

by jori_bishop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ruiz, Marc Bardi
Mar 31, 2021 -

Honda of Kenosha responded

Jori, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

March 30, 2021

I thought Gina was very helpful since I told her I’m on a budget, she gave me an estimate so I can decide what service need priority attention. She was nice and professional. More

by GHEELEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Mar 30, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Gina. We're glad to hear she delivered such a great experience!

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