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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,755 Reviews

2,755 Reviews of Honda of Kenosha - Service Center

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April 24, 2021

Polite, courteous, service employees checked me in during drop off. The service was done in time frame promised and pickup was fast and very easy! More

by Faith
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ruiz, Marc Bardi
Apr 25, 2021 -

Honda of Kenosha responded

Faith, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 23, 2021

Warranty is BS! 1 year old car. Over priced (8x the price that I can get rotors resurfaced at another location! Lost my future Buisness! More

by tbauer73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Valente
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Honda of Kenosha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

April 22, 2021

Very professional, courteous, and prompt. Mr. Porter went over everything to be done when I dropped off my car and afterwards when I picked up my car. Very thorough which I appreciated. More

by smligocki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Rodney Porter. We're glad to hear he delivered such a great experience!

April 22, 2021

They were very nice on the phone, when they called to discuss the issues. They also went over what the manufacturer recommended should be done More

by jklczukowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Bardi
Apr 23, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 22, 2021

I want to thank Joe for helping me fix an issue on my car he really took the time! Thank you technicians! Thank you you More

by aaronm125
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Honda of Kenosha responded

We are so happy Joe was so helpful. We appreciate your business and our team looks forward to serving you again soon!

April 22, 2021

MARK BARDIDID AN AMAZIN JOB EXPLAINING ECERY SINGLE MARK BARDI DID AN AMAZIN JOB EXPLAINING ECERY SINGLE DETAIL TO ME ABOUT THE ISSUES WITH MY TRUCK. I WAS EVEN MORE RELAXED WHEN I KNEW I WOULD BE OFFE More

by flores.evelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
Apr 23, 2021 -

Honda of Kenosha responded

It's great to hear that Mark was able to help you with the issues with your truck. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

April 21, 2021

I pruchased a used Acura form another dealer, we do not have an Acura dealer close so, I went the the Honda dealer, Joe Valente answered the phone told him what service I needed (timeing belt) gave me a pr More

by Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad Joe and the team were able to help, and we hope to see you again!

April 19, 2021

The service department is excellent! Since moving to the area, I’ve had the service crew maintain my Honda auto. They’ve always done a great job! More

by martycarney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Honda of Kenosha responded

Thank you for the kind words for our service department, Marty! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

April 19, 2021

I am very happy with the service I received. Scheduling was easy. I didn’t have to wait upon arrival. Service cost was very reasonable. More

by LAUA764
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Honda of Kenosha responded

Thank you for your business and this five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 19, 2021

Very happy with this time service taking care of by Joe Valente. He went through details about what my car needs in different degree, and explained clearly and patiently to my questions. Very much apprecia More

by DANLI35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Honda of Kenosha responded

Thank you for your very kind review, Dan. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joe here at Honda of Kenosha. Thank you for your business.

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