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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,755 Reviews

2,755 Reviews of Honda of Kenosha - Service Center

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May 02, 2021

My service rep was very fast and friendly. Courteous. I appreciate the swiftness of completing my work so I could get back to work. Also the area to do work was quite and comfortable. More

by mklsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know the name of the man that helped me.
May 02, 2021 -

Honda of Kenosha responded

We appreciate your business and our team looks forward to serving you again soon!

May 01, 2021

Great service from everyone that worked on my CR-V. Joe Valente was very honest with his explanation of what had to be done, why, and how much each service would cost.He’s definitely an asset to your servi More

by blaskirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2021 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

May 01, 2021

They installed roof rails and a tonneau cover on our new Ridgeline pick up. The process was smooth and they provided a nice little loaner car. More

by wendy.mortenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
May 02, 2021 -

Honda of Kenosha responded

Wendy, thank you for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

April 30, 2021

Joe described what needed to be done and provided an overview of service that would be needed in coming months. The work was done in less than estimated time. He always provides great service and advice More

by rswatkowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear Joe and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 29, 2021

Very friendly and helpful employees. Very clean show Very friendly and helpful employees. Very clean show room and guest waiting area. Very convent to be able to have a loaner car during service/recall More

by ANNA.KLEID
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Honda of Kenosha responded

Anna, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

April 29, 2021

Sam and Gina took very good care of us, our Ridgeline had maintenance performed promptly. Gina went out of her way to have our front seats cleaned! More

by seniorchief1027
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ruiz
Apr 30, 2021 -

Honda of Kenosha responded

Thank you for the kind words for our Sam, Gina and service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 28, 2021

Disappointed. I was hoping to get my moon roof closed and we were told the motor needed to be replaced. If not replacing, there was nothing they could do. I paid a fairly large amount for a recommendat More

by Lkwimberly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marc Bardi
May 15, 2021 -

Honda of Kenosha responded

Hello, Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 28, 2021

Everyone was very courteous and prompt. All my questions were answered. Very knowledgeable and forthcoming. I was informed that I was eligible for a coupon discount. More

by lpetersen6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
Apr 29, 2021 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

April 26, 2021

Always great, my guy had it done on time and very professional. The only problem was with the tire sensors because the dash indicator comes on right after rotating has been done. It’s a far drive, More

by johnson8898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
Apr 26, 2021 -

Honda of Kenosha responded

Thanks for your review--we are very happy that Marc provided you with a positive experience! It means a lot to us that you come from afar for our service, and we apologize about the tire sensor issue. If you'd like to discuss further, please leave your contact information and we'll reach out. We sincerely value your business and look forward to your next visit!

April 26, 2021

As always the service people are friendly as ever. Was happy I was able to move my appointment up as well. Great service once again. Can’t remember my service persons name however. More

by gerilynnsue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

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