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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,757 Reviews

2,757 Reviews of Honda of Kenosha - Service Center

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May 10, 2021

My service rep was extremely helpful and knowledgeable about my recall and service plan. He explained how my service plan could be transferred to their dealership and it would be honored there. More

by HILLMA54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
May 11, 2021 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

May 10, 2021

Great customer service joe was very patient and kind definitely recommend . Took care of me and my car great man. Thanks for everything you did joe More

by louulouu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritchie Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Haggerty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 10, 2021

recall work on push button start issue. Cost me over $168. They said it wasn’t covered for that or my Bumper to bumper warranty. More

by lud89.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rodney Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Honda of Kenosha responded

Mr. Ludwig, Sorry you were disappointed with your experience. As discussed on the phone, the recall has a OP code error that would be on your vehicle. We scanned your vehicle and did not find that error code. The extended warranty covers certain failed parts on your vehicle. The brakes did not fail, they just needed to be adjusted. Again we are sorry you were not happy with the outcome. Thank you, Honda of Kenosha

May 10, 2021

Rodney and the service technicians were very helpful and excellent service. Thank you all for proper care of my car. Wait time was appropriate and worth! I More

by BALUIYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rodney and the rest of our service team met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

May 07, 2021

Helpful and nice to deal with. Shuttle very useful to get to and from work. Price was very fair to me. Thank you very much. More

by rnblofgren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Honda of Kenosha responded

Thank you for taking the time to leave us this fantastic, five-star review. It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Honda of Kenosha!

May 07, 2021

Careful, considerate, efficient and friendly service folks. They are there to please and do so very well. I will continue to shop and service at this dealership More

by rick-dousman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're looking forward to sharing this five-star review with them. Thank you for your business, Rick!

May 06, 2021

Great service as always. Mark, Joe and team are excellent. I like the shuttle service and the convenience of the auto butler treatment for my car. More

by Taha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Bardi
May 07, 2021 -

Honda of Kenosha responded

Thank you! We appreciate your business and our team looks forward to serving you again soon!

May 06, 2021

Honda of Kenosha has always provided exceptional service. The entire staff has always shown consideration and concern for my vehicle needs as well as my personal situation. More

by rickyperryplus1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ruiz, Marc Bardi
May 07, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 06, 2021

I have always found this dealership to be professional,fair,and courteous. They took care of oil change, auto butler, and a recall in one appt. More

by randyviola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J. Ratliff
May 06, 2021 -

Honda of Kenosha responded

Randy, Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 06, 2021

This service department is the best. The staff from top to bottom are super friendly and caring. Keep it up Honda of Kenosha. You rock More

by timbalex01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Cutts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Marti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Haggerty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro A Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Al-Ashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mousa Abuhassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ruiz
May 06, 2021 -

Honda of Kenosha responded

Tim, Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

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