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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,752 Reviews
Call Service Center (262) 891-6449

2,752 Reviews of Honda of Kenosha - Service Center

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June 12, 2024

This dealership is very up-to-date and well kept up. I purchased my 2019 Honda there in that year and have been satisfied with its personnel and its service department since then. More

by Jleuck112358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 12, 2024

The team is always helpful and attentive. The work is done well and on time. More

by tammyw14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us, Tammy. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 12, 2024

Was charged $190 for diagnostic and problem was not fixed while waited for 3 hours. Took to another shop near dealership and they fixed issue within 15 min as a clip was lose and did not even charge for it. More

by awkhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Valente
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2024 -

Honda of Kenosha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

June 12, 2024

Great service! I was able to wait for my car in the comfortable waiting area. More

by HELENADAHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

June 12, 2024

Honda of Kenosha was great towork with! My car needed more work than I anticipated but the explanation of the work was very helpful to me. Thank you to all! More

by cfrazierx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

June 09, 2024

Easy to make an appointment. The people are friendly. The work was finished when they said it would be. They took steps to keep the vehicle clean. Nothing not to like. . More

by bbunch65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2024 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rodney met your expectations. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!

June 08, 2024

Very considerate and pleasant to converse with. Checked my account and noted another issue that needed to be taken care of. I did ask previously if he would check. I do like going with the Sam tech More

by Lifasulo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2024 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. Sam and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

June 08, 2024

Very clean, honest technicians, friendly, and always coming out with the clean vehicle after every service or maintenance More

by Kloet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2024 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. Joe and our team appreciate your business and hope to see you again soon!

June 08, 2024

The service is great , everyone is so kind and honest. Clean and friendly and friendly no pressure. More

by Kloet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2024 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

June 08, 2024

Very knowledgeable tech and service people who are pleasant which makes me comfortable with recommendations More

by Urcelagraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2024 -

Honda of Kenosha responded

Urcela, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!

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