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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,758 Reviews

2,758 Reviews of Honda of Kenosha - Service Center

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May 31, 2021

Staff was friendly and efficient. They apologized for a short wait but I was not inconvenienced at all! I was pleased with the service I received. More

by cynthia-peterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Honda of Kenosha responded

Thank you, Cynthia, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 28, 2021

What can I say mark is amazing. Truly understanding so helpful and very nice god bless him. I've had many issues with that truck and he's always helped me More

by flores.evelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
May 28, 2021 -

Honda of Kenosha responded

Evelyn, we appreciate your business and our team looks forward to serving you again soon!

May 27, 2021

Telephone scheduled for service was easy. Sign in at service day was quick and efficient. The wait was reasonable considering the work that had to be done. Cost was reasonable for the work done. Good ex More

by wbwebster
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

May 27, 2021

Excellent service; prompt, clean, and very friendly, etc. Their waiting room was family friendly; clean, social distance safe and comfortable for basic needs and etc. More

by farooqu.i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 26, 2021

The only currency a Service Advisor has is Honesty (or at least the perception of Honesty) and Rodney did a great job convincing me he wanted to get the repair done and NOT do what a previous Service Manager More

by Wyndnwatr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear that Rodney was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 26, 2021

Service was quick and the team was friendly. The problem with my car was fixed. Setting the appointment was also easy. They were able to schedule me very quickly More

by Zakarius Ironside
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
May 26, 2021 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 26, 2021

I was happy with the service due to a safety recall. I was able to get an appointment quickly . The service technician was friendly and courteous. More

by ROB5919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Honda of Kenosha responded

Thank you, Rob, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

May 25, 2021

Always such a pleasure working with Joe Valente! He always makes sure that my car is in top order so that I can make it to my various jobs and tasks. I can never say enough about what a caring individu More

by lda53168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Honda of Kenosha responded

Thank you so much, Ida, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you always find your experience with Joe to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

May 25, 2021

Everyone is very respectful, and the maintenance they perform on my car is outstanding, there the ones who keep me up to date on my service when needed... More

by BRIAN Balli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karmala Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Semik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ruiz
May 25, 2021 -

Honda of Kenosha responded

It has been a pleasure serving you, Brian. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

May 25, 2021 -

BRIAN Balli responded

You Always will, don’t trust anyone else!!

May 24, 2021

Marc Bardi was really good to work with. He was responsive to phone calls and advocated for us to Honda to bring costs down. The work was done in a timely manner. More

by JAK482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
May 25, 2021 -

Honda of Kenosha responded

We are very happy Marc provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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