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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,758 Reviews

2,758 Reviews of Honda of Kenosha - Service Center

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June 03, 2021

Good service, my truck works better after that the job was done, except that the mechanic left a towel with a strong smell of gasoline on the back part of the truck, other than that great job. Thanks More

by JAVISINO1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear Rodney and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 02, 2021

Friendly & professional staff. Typically I do not use shuttle service but I did this time & must say the drivers exceeded my expectations. I will continue to utilize Honda of Kenosha. More

by Rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M. Leon
Jun 02, 2021 -

Honda of Kenosha responded

Thank you, Rachel! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

June 02, 2021

I like the service and the friendly customer service i get every time I bring my car in for repairs. The service reps are very helpful and thorough. More

by btposey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
Jun 03, 2021 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that Marc had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

June 02, 2021

Mark was an excellent and professional representative for Honda of Kenosha. Car serviced flawlessly! Work done same day even with additional work added. Thank you! More

by onepop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
Jun 03, 2021 -

Honda of Kenosha responded

Thank you for the kind words for Marc and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 01, 2021

Rip off and a scam. The whole service process is too slow and no one is genuine, real, or honest. I can’t stand going to this dealership. More

by hchristensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nate Haggerty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : They’re all just terrible.
Jun 18, 2021 -

Honda of Kenosha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 31, 2021

Customer orientation, professional, knowledgeable, friendly staff. True to the appointment time. Clean environment, good staff Camaraderie with each other. Would recommend to others looking for a gr More

by juliejab72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Honda of Kenosha responded

We are very happy to have provided you, Julie, with such a positive experience! We sincerely value your business and look forward to your next visit.

May 31, 2021

I love the fact that they work with my schedule. I have never been disappointed by the workers at the Kenosha location. I have recently brought my son in to the dealership for his next vehicle because this More

by jvavrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 31, 2021

Joe Velente quite friendly and clearly understands your needs with a smile and a easy understanding of what needs to be done to my auto. He gets the auto in on time and always asks if you need a shutle. Th More

by rnschiappetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Honda of Kenosha responded

It has been a pleasure serving you, Joe. Quality customer service is always our number one priority, and we're happy to hear that Joe always meets your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

May 31, 2021

Service is always good at this dealership the scheduling is easy the service advisor explains everything in good detail and the vehicle is usually done pretty quick. More

by kkawa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

May 31, 2021

Great service. People are friendly. Service was done on time. Communication was perfect. The car was clean. Finished all the work that was recommended and was on time delivery More

by jijugodly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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