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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,752 Reviews

2,752 Reviews of Honda of Kenosha - Service Center

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June 21, 2024

Misdiagnosed my vehicle, thankfully I got a 2nd opinion. Wanted me to pay $500, for parts that didn't need repair, and covered under warranty. More

by Classy
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Karmala Sutton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson
Jun 25, 2024 -

Honda of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

June 20, 2024

I went to the dealer with out an appointment, I got my car worked on fast, they found I needed a little more work than I came in for. No problems the work went well More

by leswiil59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2024 -

Honda of Kenosha responded

Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

June 20, 2024

Service personnel were great. I waited for my car to be done and it was ready when promised More

by mmcenery1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2024 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 17, 2024

Everyone that I spoke to was very friendly. Also, the service was fast and efficient! More

by Lorencamello92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Honda of Kenosha responded

Loren, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with our team and look forward to working with you again.

June 16, 2024

The service department was very efficient ! I came in for the auto butler and an oil change, and I was in and out in two hours More

by colleensauerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Honda of Kenosha responded

Colleen, Thanks for sharing your thoughts about your service experience with Honda of Kenosha. Sam and our service team appreciate your business and hope to see you again soon!

June 15, 2024

Rodney was clear about cost for rear brake repair up front (less expensive than quote from different Honda dealership); I was kept informed about progress; additional repairs were recommended, but there More

by chajahi7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Rodney and don't hesitate to let us know if we can be of further assistance.

June 15, 2024

The Kenosha dealership is very thorough with their inspections, has great communication, and punctual with their services. More

by Weide001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Graves
Jun 16, 2024 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

June 14, 2024

Great service, telling me what has been done to my car and doing extra things to make sure my car is great More

by leidir1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JEREMIAH ROSE
Jun 16, 2024 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!

June 14, 2024

I get the oil changed in my Honda here. So far they haven’t screwed anything up. More

by christakespics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Honda of Kenosha responded

Thank you, Chris! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

June 13, 2024

Friendly and easy to deal with people from sales to service keeps me going back to the dealership More

by eileenvotava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Honda of Kenosha responded

Eileen, Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

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