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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,750 Reviews
Call Service Center (262) 891-6449

2,750 Reviews of Honda of Kenosha - Service Center

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August 29, 2024

Timely, polite service managers, great service every time I have been there. I would recommend your service center More

by ruthsullivan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Honda of Kenosha responded

It has been a pleasure serving you, Ruth. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!

August 28, 2024

Thank you for the fine service! !!! The guys are always great to assist every need More

by pamela.pozza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Honda of Kenosha responded

Pamela, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 28, 2024

The work performed was great. My issue is that even with full bumper to bumper warranty on my certified used vehicle I had to pay out of pocket for the replacement of a part that More

by johnny_juan2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

Honda of Kenosha responded

Johnny, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 28, 2024

The service department is always helpful and very pleasant. They keep you updated on what is needed. I trust their staff. More

by verdi.threats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ritchie Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2024 -

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

August 28, 2024

Great service. Friendly and professional. Explained the recommended maintenance. Didn’t feel pressured. Which was great. More

by clj44220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! Joe and our team sincerely value your business and look forward to your next visit.

August 27, 2024

Service not knowledgeable about product. Car coming out of service driven by tech sped out and almost hit me. More

by Joebriestansky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Honda of Kenosha responded

We're sorry to hear about your experience, Joe, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 27, 2024

As always, I received quick, courteous and friendly service. I was in & out in a timely manner More

by wendygauss5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2024 -

Honda of Kenosha responded

Wendy, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

August 27, 2024

It's always a pleasure to go to this dealer. Great associates and facilities. I never have a problem. More

by stacy.krause
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2024 -

Honda of Kenosha responded

Stacy, Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad we could help, and we hope to see you again!

August 26, 2024

I live in the southern suburbs of Chicago, used to work in Kenosha, and since retiring I still drive 80 miles to get our cars serviced at HK. More

by jrjellyneck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2024 -

Honda of Kenosha responded

It's great to hear that you've had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

August 24, 2024

I liked Jon Golm my salesman and Rodney Porter a great deal. People like them are why Kenosha Honda got my business. More

by muxer192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Golm
Report | Print
Aug 25, 2024 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jon here at Honda of Kenosha.

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