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Honda of Kenosha - Service Center

Bristol, WI

4.6
2,750 Reviews
Call Service Center (262) 891-6449

2,750 Reviews of Honda of Kenosha - Service Center

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September 05, 2024

Very professional. The service was performed at the scheduled time, and with minimal wait time. Overall very satisfied. More

by John234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Honda of Kenosha responded

John, It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!

September 03, 2024

Joe is great; very personable and customer oriented. I was disappointed that my windshield wiper fluid wasn’t filled up when they said it was but I’ll be getting a free oils change service because of it More

by katymshanahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us, Katy. We're glad we were able to help, and we hope to see you again!

September 03, 2024

Very knowledgeable and courteous. I trust him to make the right decisions for my car maintenance. More

by hosellw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JEREMIAH ROSE
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Sep 03, 2024 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 31, 2024

Good service. Highly recommended the service. Love my new vehicle and what came with the vehicle. More

by rosety26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ritchie Sutton
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

Honda of Kenosha responded

Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

August 30, 2024

I ALWAYS receive great service from this dealership over the years —- never had a bad experience!!!! More

by msmolinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Wilson
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Aug 31, 2024 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

August 30, 2024

Was called and told my vehicle was ready when. I got there I found out it was not ready and had to wait 40 mins More

by bullhawk2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Honda of Kenosha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 29, 2024

They don't want to help me get the super cheap Chinese designed sun visor problem fixed. They are loose on the 2024 Ridgeline. They move a little in the hole that they mount in when you rotate them to b More

by jmsbwilder
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Zatz
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2024 -

Honda of Kenosha responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Sep 02, 2024 -

jmsbwilder responded

There is nothing to discuss unless Honda is going to take the appropiate action and redesign their sun visors to fix this problem, and issue a recall for this extremely cheap design which is a safety hazard.

August 29, 2024

Customer service was excellent. Car service was timely. Vehicle runs exceptionally well. Honda of Kenosha did a wonderful job. More

by jackie.goods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Honda of Kenosha responded

Thank you for your very kind review, Jackie. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

August 29, 2024

Great people to work with, very helpful in finding our vehicle. Clean and very prompt! More

by wilmot_d
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 29, 2024

Very satisfied with how my visit went, everyone is super considerate of my time and knowledgeable in services all around More

by narcisostephanie13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Al-Ashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Honda of Kenosha responded

Thank you for your business and this review, Stephanie. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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