Honda of Keene
Swanzey, NH
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The knowledge and professionalism of Ken Colby was unmatched. We went in to look at vehicles as we were planning on replacing a vehicle. We gave Ken an idea of what we were looking for and he found th unmatched. We went in to look at vehicles as we were planning on replacing a vehicle. We gave Ken an idea of what we were looking for and he found the perfect vehicle for us at an extremely reasonable price. Best of all, no dickering back and forth. I would recommend this dealership to everyone I know and especially Ken Colby. More
Honda of Keene has a very helpfull staff who knew their inventory well. They showed me the two vehicles that they thought met my needs, after test driving two cars, I ended up buing the first one they sho inventory well. They showed me the two vehicles that they thought met my needs, after test driving two cars, I ended up buing the first one they showed me. I am very pleased with my selection and all the employees. The gentleman who details teh cars even shampooed the car mats from my old car so I didn't have to bring home dirty mats in my new car. Thanks a bunch guys, Jan More
Was lokng for a new Honda Civic with a trade of truck/plow. The dealership was very professional and friendly. The only con was the trade value was lower than rated and price of new Honda EX-L truck/plow. The dealership was very professional and friendly. The only con was the trade value was lower than rated and price of new Honda EX-L didn't come down very much from sticker price. overall otherwise I'd recommend dealership. Roger More
I have only great things to say about Honda of Keene. After having had some not so good treatment at other Honda dealers this was a nice change. James Giniewicz created a very comfortable car buying exp After having had some not so good treatment at other Honda dealers this was a nice change. James Giniewicz created a very comfortable car buying experience. It was laid back and down to earth and there was never any pressure on us to buy a car. We will definitely be repeat customers. More
James was very helpful in taking our thoughts about the various cars we questioned him about. No pressure applied to steer us one way or another. Excellent trade in figures. Went over every detail when my various cars we questioned him about. No pressure applied to steer us one way or another. Excellent trade in figures. Went over every detail when my wife and I made our decision about the vehicle to purchase. Went well beyond the call of duty to track down a color that we would like.Knew we were checking various dealers in the area and with a smile, "Hope to see you again". When car was delivered he was very patient and through with all the features and the workings of the new CRV. A call up check in the day after with any questions we had. Donald McKinley the Business Manager went through all the steps that were to be taken with ease. It was evident that he did his homework/paper work ahead of time and knew what he was talking about. More
James Giniewicz was outstanding to work with. His email correspondence has attentive, without being too assertive, This young man's maturity is beyond his years. correspondence has attentive, without being too assertive, This young man's maturity is beyond his years. More
Very favorable experience! The salesman and the financial rep were both very polite and professional. They answered all my questions and sold me a very nice car. rep were both very polite and professional. They answered all my questions and sold me a very nice car. More
We were considering buying a second car for our family of four, but weren't sure what to get or when. We have a 2005 trailblazer, bought new, and although we need it and the AWD for Vermont winter driving, four, but weren't sure what to get or when. We have a 2005 trailblazer, bought new, and although we need it and the AWD for Vermont winter driving, it is a gas guzzler and not practical for driving on long family trips or even around town. It serves us best in the winter. My husband spent some time researching online and decided the Honda Accord or Civic would be our best choice for mileage, safety, and longevity. He found a car he particularly liked from Honda of Keene online and he contacted the internet department. We were not completely committed to buying the car or any Honda for that matter, however this past week we decided to drive to the dealership to look at that car and other Honda options. When we pulled into the lot, and got out to peruse the cars, we happened to run into Robert Ekblom. We have dealt with other dealerships in our first car search and we kind of wanted to avoid sales-people until necessary. Gosh, we encountered some real jerks: Extremely pushy, rehearsed, dishonest, and rude. Robert first just asked if we needed any help, and didn't seem like he was going to be rude to us if we said we were just looking. We told him what we were thinking about, and even though it was the end of the day, the dealership was closing soon, Robert was very nice, got keys and showed us every car we wanted to look at and was able to answer any question. He did not try to push us in any direction, just give us the facts so we could make a well-informed decision. We have two young children and he was very patient and just really nice. We knew after meeting with him, "We want to buy a Honda, and we want to buy it from Robert." We ended up choosing the Accord my husband had looked at online, and it was a very smooth and pleasant transaction. I think there are car dealers who might be nice people, but have that creepy sort of rehearsed sales pitch, and they are just pushy. No matter what training tells them to do that, it just makes us want to get out of there! Robert was completely respectful to us and did not make us uncomfortable. In all professions you want to encounter kind people, and I think we were lucky to run into Robert. More
My experience with this dealership was great, James made me feel comfortable, he was friendly, extremely helpful, patient and accommodating. I would refer James to anyone looking to purchase a vehicle. me feel comfortable, he was friendly, extremely helpful, patient and accommodating. I would refer James to anyone looking to purchase a vehicle. More