Honda of Huntersville

This was the easiest car buying experience I have ever had and I have had quite a few! I generally dread them due to all the pressure, hype and going back and forth. Of course, there is some of that to be had and I have had quite a few! I generally dread them due to all the pressure, hype and going back and forth. Of course, there is some of that to be expected, but John Harper was a true gentleman about it and made it very pleasant. There was no pressure to do anything. I was there to buy a car and he helped me every step of the way. Danny was also great in the finance department. I am very pleased with the sales aspect of this dealership. I love my new Honda Fit and hopefully, the service end of things will go smoothly as well. More

This was my first time at this dealership. I was very pleased with how genuinely nice the sales people were. John and Jason were very helpful in answering our questions. They could easily determine when pleased with how genuinely nice the sales people were. John and Jason were very helpful in answering our questions. They could easily determine when my husband and I needed to discuss things privately, and politely excused themselves. John was even nice enough to entertain our 6 year old daughter, making our decision an easy one. The benefits of owning a car from a priority dealership are great and it lets you know they are there to take care of your needs (free oil changes for life, free state inspections for life, manicures on wednesdays, etc). The dealership was nice enough to get our car ready for us before we even signed paperwork. The price was very fair and I have no hesitations toward buying another car there in the future. More

Positively the best car buy experience ever~! The guys Positively the best car buy experience ever~! The guys were great-very friendly -and worked me out a great deal! I have bought 2 cars from them in t Positively the best car buy experience ever~! The guys were great-very friendly -and worked me out a great deal! I have bought 2 cars from them in the past 2 years-and have told my friends and family how awesome they are--especially with the Priorities: free oil changes, state inspections! They weren't too pushy-and very respectful! Looking forward to my next service! More

Drew, Shannon & Peppi made my car buying experience the BEST one I have ever had!! From the time I arrived at the dealership until the deal was finished, they took care of me like I was the only custom the BEST one I have ever had!! From the time I arrived at the dealership until the deal was finished, they took care of me like I was the only customer there. (which in fact, they had a FULL house!) A big thanks to all of them, I absolutely LOVE my Odyssey!! More

Was an overall enjoyable experience which says a lot for the car buying experience in the past! We didn't really have to haggle on price as it was pretty fair to begin with and the financing offered by Hon the car buying experience in the past! We didn't really have to haggle on price as it was pretty fair to begin with and the financing offered by Honda was extremely competitive. We also love that the dealership offers lifetime oil changes and inspections which is a big money saver in itself! We highly recommend this dealership! More

I purchased a Honda Civic from priority Honda! The service was excellent. Beacause of my fair credit The finance manager that assisted me, Cecil Ward was very helpful in getting me into a car that fit service was excellent. Beacause of my fair credit The finance manager that assisted me, Cecil Ward was very helpful in getting me into a car that fit my budget. My car sales guy Randy was very helpful through my car buying process as well. They were both friendly and helpful and I would reccomend Honda Priority to anyone looking for a Honda! I love my GAS SAVER! More

Dealer offered me a good price and plenty of options but was not overly pushy. All of the sales staff was very friendly. Offered a very comfortable enviornment with very little waiting. I would definitely g was not overly pushy. All of the sales staff was very friendly. Offered a very comfortable enviornment with very little waiting. I would definitely go back there for my next automotive purchase. More

Visited the dealership in response to a vehicle listed on their web site, only to be told that it was sold. The remaining inventory was priced much higher. After inquiring more extensively about the original their web site, only to be told that it was sold. The remaining inventory was priced much higher. After inquiring more extensively about the original vehicle, we were told that the vehicle was actually located in Virginia and that it was a regular dealership practice to show vehicles from multiple properties on their site. The only way to know is to look at the inventory number. This is classic bait and switch dishonesty and I will not do business with a company that will show such disrespect to their customers. I will also be contacting the Attorney General's office with my complaint. More

I decided to purchase a new CRV from this dealership. The car I wanted had to be brought from another dealership. I put down a deposit (Jason Miles charged more than he said he was going to - sneaky). The car I wanted had to be brought from another dealership. I put down a deposit (Jason Miles charged more than he said he was going to - sneaky). I wasn't too concerned about that at the time. When I got home and did the math on the pricing, I learned the he jacked up the price of car to back into a monthly payment. I countered the monthly payment and he "came down" on the price. In truth, I paid sticker value for the car and he swore that they were losing money (I know, no big shocker there, but I hate the lying). Jason was supposed to call me when my car was in. When he didn't call me, I called him and was told that my car was wrecked when they pulled it out of the other dealership and that he didn't know if he could get the color I wanted. (I knew this was not a true story and that he was trying to cover up a mistake that had been made.) This put a very bad taste in my mouth and I started searching for another car. After dealing with another manager (since Jason was off from work the next day), I was told that my car would be there in a week (it was supposed to be there the next day). I said that was fine, but I was looking into some other options and wanted to make sure that I could get my deposit back. Nick said that I could. I purchased a car from another dealership for much less. When I called Jason's manager Cecil to have my credit card refunded, I was told that I had to speak to Nick. Both refused to do anything. They said that I had a contract (which I didn't). I signed a piece of paper that they drew a line on. That is not a contract, as it states nothing. Jason called me twice and after I threatened to go into the busy showroom on a Saturday and pitch a fit, he agreed to refund my money. I went in and handed him my credit card. He sat there talking to his manager Cecil and Cecil approached me and pulled me into a private office and closed the door. He refused to refund my money and told me that he would have me arrested if I attempted to show up there and cause a scene. He also told me that he was in charge of that dealership, which I called him out on. He still denied it. I will hopefully end up getting my money back after dealing with the true manager of this dealership. He seems to have integrity. Unfortunately, he is the only one that I dealt with that does and that is truly sad. This is a warning to anyone considering this dealership. I saw the dealer ratings and this group is near the bottom for Honda dealers. Avoid them at all cost. It is worth it to drive to a more reputable dealership. I will never step foot in there again. More