Honda of Huntersville

On my interest I went to visit and took a test drive of the vehicle. I do not deny the fact that I liked the vehicle, it was odyssey EX-L. Dominique was great help to explain everything to me about the veh the vehicle. I do not deny the fact that I liked the vehicle, it was odyssey EX-L. Dominique was great help to explain everything to me about the vehicle and his sales manager was also helpful. But I finally met with this guy, who with appearance made me feel like he is Vise President for sales, literally insulted me. He not only called me a liar but also asked me to go for Cheaper brands like FORD. He called Toyota and Honda as a premium brand like I know nothing about cars. I am feeling now that I made a mistake even thinking about your dealership. Nobody would like to get insulted. Even after my insult at their desk I kept peace. I already had discussion with three guys including Dominique, his another fresher friend, plus his manager, now after that this guy came and started with only insulting words. He was not at all interested in sale... I guess the reason was I asked for a out of stock vehicle, and they did not find a better way to say no. More

I worked with J.J. and he couldn't have been better to deal with. I will definitely recommend him and Priority to anyone looking for a new car. to deal with. I will definitely recommend him and Priority to anyone looking for a new car. More

This an awesome dealership! They have great customer service, overall friendly staff and a great selection. I am happy with my interactions at this dealership. service, overall friendly staff and a great selection. I am happy with my interactions at this dealership. More

I am relocating from NYC and after not having a car for so many years, I was kind of at a loss. Russ explained the pros and cons of each car that I was interested in and was overall very informative. so many years, I was kind of at a loss. Russ explained the pros and cons of each car that I was interested in and was overall very informative. More

I've bought alot of cars in my years. I have never been treated as well as this dealership has treated me. The madr me feel like family and answered all me questions. I will tell everyone where to bu been treated as well as this dealership has treated me. The madr me feel like family and answered all me questions. I will tell everyone where to buy there next car. Priority Honda More

I took my 2010 Odyssey in for an oil change. A new salesman approached me about trading it in for a new one. I thought we were just going to talk about it. Turns out I was in negotiations with them fo salesman approached me about trading it in for a new one. I thought we were just going to talk about it. Turns out I was in negotiations with them for about 6 hours because first, they prolonged my vehicle in service, then John wouldn't give me my keys back. Kept trying to negotiate with me. I asked for them on three different occasions! John was able to convince us to buy a new one (guess the wearing down tactic works) and he did get us a good interest rate, but when the financing paperwork was written up (at 9pm) it was not what was agreed to and signed with John. When I went back in to ask about the inconsistencies, I was given a complete run around. I have called and left messages for the GM several times and have not heard back from him. Be careful when dealing with the new car sales department. They are very good at their job and they used every cliche tactic possible on us. We bought a used car from them last year and were very pleased with the used car department, but will not buy from them again! More

I never look forward to buying a car. I always leave a dealership feeling stressed out a worn out. I was needing a new car and my husband and I took our family to Priority Honda in Huntersville. It is n dealership feeling stressed out a worn out. I was needing a new car and my husband and I took our family to Priority Honda in Huntersville. It is not the closest dealership to me, but I heard from a friend that this was the place to go. When we pulled up to the dealership and got out of our car a salesman named Jason walked up to us. He was really pleasant and nice, which put me at ease. He never pressured me or rushed me in to making a decision. He let me move at my own pace. While we were dealing with Jason our kids sat in the kids room and watched movies and snacked on freshly popped popcorn. This made it really easy for my husband and I to focus and not have to worry about keeping out kids entertained. While we were waiting to go in to the finance office another employee approached us and asked us how we were doing and if we needed anything. We said that we were good and didn't need anything. He gave us a Starbucks gift card and thanked us for visiting. When that guy walked off Jason told us that the guy was the General Manager of the dealership. I couldn't believe that the General Manager of the dealership would take time out of his day to walk around and hand out Starbucks gift cards!! That really made us feel like we were appreciated as people and not just another sale. After everything was said and done we walked out of the dealership feeling like we got a great car at a great price. Jason has even called me to ask how I was enjoying the car and if there was anything he could do for me. I recommend that everyone go to Priority Honda!!! More

I was dreading car shopping because of sterotypical myths of aggressive sales people. I was pleasantly surprised when Tommy made my buying experience the best I've ever had for a vehicle. He was very knowle of aggressive sales people. I was pleasantly surprised when Tommy made my buying experience the best I've ever had for a vehicle. He was very knowledgeable of every car I inquired about. He was not pushy and offered several solutions for any concerns I brought up. The people I met up front were always smiling and extremely customer oriented and friendly too. I visited other local dealerships and Tommy was by far top notch. The overall experience more than exceeded my expectations. More

While customer service these days seems to be non existent, Priority Honda and their team were outstanding. Everyone we dealt with in purchasing our new Honda CR-V was very professional, helpful and existent, Priority Honda and their team were outstanding. Everyone we dealt with in purchasing our new Honda CR-V was very professional, helpful and courteous. Our special thanks go to our excellent Sales Consultant Mark Sidi. He went above his call of duty when I locked myself out the 2nd day of owning the car by having an extra key made and bringing it to me, which was 25 miles away from the dealership. We thank him also for being available to answer our constant calls when we forgot how to operate the electronics. Thanks Priority for making our car buying experience pleasant. LouAnn & Jay Keller More