Honda of Huntersville

Was invited in to trade my leased CVR EARLY. John Troxler is an Xchange Manager at Priority Honda and he worked with me to trade in my leased CVR early and get a 2014 CRV and as a purchase instea John Troxler is an Xchange Manager at Priority Honda and he worked with me to trade in my leased CVR early and get a 2014 CRV and as a purchase instead of the lease. He was very knowledgable and helped understand the differences between leasing and purchasing. I was also very happy with Alden Sink, the Finance Manager who went over warranty options and all the other paperwork. He made it straightforward and easy. Thank you to both of these outstanding employees! More

7,000 mile check up Last week I brought my CRV in for service and found everything was so orderly that it took far less time than expected. I was greeted immediately, si Last week I brought my CRV in for service and found everything was so orderly that it took far less time than expected. I was greeted immediately, signed what I wanted done and was shown to the area for waiting customers (very impressive area). Before you know it, my car was ready and my 7,000 mile checkup , tires rotated, etc., was complete. Allen Sanchez explained everything to me that was done and when I should plan on bringing my car back to keep it in tiptop shape. Excellent experience ! More

Best Car Buying Experience I've been passively car shopping for about 4 months (who loves to car shop? I'd rather go to the dentist for a root canal!) before I decided on a Hond I've been passively car shopping for about 4 months (who loves to car shop? I'd rather go to the dentist for a root canal!) before I decided on a Honda Accord and then it was time to decide to commit, so I jumped online and was greeted by Sarah McElrath and we set up an appointment for the next day. I came in a few minutes before my scheduled time and was met by Aaron Grodi and we closed the place down! Actually was a busy day for the finance office, so I ended up being Nikki De Land's last client. Aaron and Nikki were the best! I didn't mind being there so long because it was a pleasent and friendly experience. I came in looked at a few cars and then told Aaron what I wanted and drove away with my 2014 Honda Accord Sport at the price and terms I wanted to pay. Thank you, Sarah, Aaron and Nikki and of course Priority Honda! More

Great experience I have been looking for a Honda Accord EX-L in white and a V6 for 6-8 months. One of the big selling points for buying from this dealership was the li I have been looking for a Honda Accord EX-L in white and a V6 for 6-8 months. One of the big selling points for buying from this dealership was the lifetime oil changes and NC inspections. I found this car on cars.com on Friday night and went on Saturday morning to look at it. I spoke with Mike Gaston to make sure that this car was still available before leaving the house. When I arrived at the dealership, Mike had already had the car washed. My wife test drove the car while Mike and I talked price. By the time my wife returned from the test drive, we had already agreed on the price and was ready to sign papers. Thanks Mike and Justin for your professional service. More

Outstanding experience. I cannot express what a positive experience I had with this dealership. First, the customer service and friendliness of this staff is fabulous. I felt I cannot express what a positive experience I had with this dealership. First, the customer service and friendliness of this staff is fabulous. I felt like they really cared about me and wanted to see me in the best possible vehicle for my family. More

Always a consistently pleasant experience. I had my 2011 Honda Odyssey in for service and repairs recently. My service adviser, Allen Sanchez, was wonderful as always. He is courteous and infor I had my 2011 Honda Odyssey in for service and repairs recently. My service adviser, Allen Sanchez, was wonderful as always. He is courteous and informative and gives me my options. I was disappointed that my 3yr old van needed to have a front shock replaced, but pleased with the service that I was given to repair it as quickly and painlessly as possible. I also purchased new tires. I shopped around and was pleasantly surprised to find that Priority had the most competitive prices! I would highly recommend buying a car here, as well as servicing the vehicle here. I did not purchase my car here, only because I received an employee discount through another dealer, but i have always serviced my vehicle here. More

Great service! This dealership has an excellent service department! I dealt with Allen Sanchez and I had a great experience! I would defiantly recommend this dealers This dealership has an excellent service department! I dealt with Allen Sanchez and I had a great experience! I would defiantly recommend this dealership to someone! More

Oil Change and 120K Tune Up Overall, good experience! James was friendly and very helpful. They also added my car into the schedule the same day that I called. Wish price was low Overall, good experience! James was friendly and very helpful. They also added my car into the schedule the same day that I called. Wish price was lower, but of course service fees are always too high everywhere you go. More

Tire problems We have 5 Hondas in our driveway. They are an 02 Accord, 03 Civic, an 04 Civic, an 05 Odyssey, and a 12 Civic. I bring my cars to Priority Honda Hun We have 5 Hondas in our driveway. They are an 02 Accord, 03 Civic, an 04 Civic, an 05 Odyssey, and a 12 Civic. I bring my cars to Priority Honda Huntersville because I have trusted them and they have never disappointed me. I recently had a flat on the Odyssey. Allen Sanchez took care of the problem in less than the estimated time. I sat in one of the dealership's massage chairs while I waited. Thanks to Allen my repair was handled professionally and timely. More

CUSTOMER service I took my 2012 Pilot into the shop due to a strange noise. I chose to wait for my car (about an hour) and the diagnosis was a bad Power Steering Pump. I took my 2012 Pilot into the shop due to a strange noise. I chose to wait for my car (about an hour) and the diagnosis was a bad Power Steering Pump. This issue has actually been "flagged" by Honda to their dealerships as an item to watch. For cars with less than 40k miles, the replacement was under warranty - it was free (normally $680+)... I was 5k OVER the warranted mileage limit. Without my knowing, my Customer Service Rep, Chris Coley, called Honda to discuss my situation and was able to get my cost down to a flat $100! Chris saved me a TON of money! Chris gave me excellent CUSTOMER service! More