Honda of Huntersville
Huntersville, NC
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I still hate the car lot experience, but got what I wanted! I'm a CarMax customer who has thoroughly enjoyed their no hassle experience. This was my first time back in the world of dealership sales and it was I'm a CarMax customer who has thoroughly enjoyed their no hassle experience. This was my first time back in the world of dealership sales and it was almost everything I remembered it to be. The endless back and forth with the Sales guy, and then the Finance guy. The process took over 4 hours when I had one car I was interested in, was already a sold customer, ended up paying the Internet sticker price (no haggling allowed), and was pre-approved for a car loan, so the finance guy should have been happy. It turned out the finance guy had to do some finaggling with the bank to get me the deal I wanted. John, the sales guy, was gracious and professional, the finance guy was, after all the wheeling and dealing had consumed most of the day, also nice to work with face-to-face. In the end, I got exactly what I wanted, so I am giving them a 4. Based on the other comments, it sounds like this was a good dealership, so I am grateful for not having to suffer through a bad dealership experience. Thank you to the staff and support staff for providing a warm and welcoming atmosphere. More
Great service even after hours Came in looking for an Accord after work on a weekday and was helped seemlessly by three team members throughout. Unfortunately the process progressed Came in looking for an Accord after work on a weekday and was helped seemlessly by three team members throughout. Unfortunately the process progressed from 7 to 10:30 pm but I was kept informed the entire time. Great service. More
Great experience! Right when I set foot into the dealership I was warmly greeted. Tom was knowledgable and truly wanted to help make the deal at a prixe right for me. I Right when I set foot into the dealership I was warmly greeted. Tom was knowledgable and truly wanted to help make the deal at a prixe right for me. I would recommend this dealership when looking for a Honda! More
Excellent service and dealership extras I purchased a new Honda Accord from Thomas T. He was very helpful and professional. I love the extras this dealership offers...free oil changes and fi I purchased a new Honda Accord from Thomas T. He was very helpful and professional. I love the extras this dealership offers...free oil changes and filters for life, free state inspections for life, free Starbucks coffee and free manicures on Wednesdays! I got a great deal on my new car and couldn't be happier. More
Definite focus on customer service I came to trade in a vehicle that I was very excited to part with - I had had limited interaction with Priority Honda before reaching out to them onli I came to trade in a vehicle that I was very excited to part with - I had had limited interaction with Priority Honda before reaching out to them online and received a phone call within 15 minutes of submitting an online request. Troy was then my sales person and contact throughout the entire process. Due to time constraints on my part, we split my visits into two days which provided me plenty of time to ask questions and familiarize myself with the car. He was fantastic and very quick to respond. I also had the pleasure of working with Sean, Finance Manager, who quickly corrected a paperwork mistake and hit the mark on customer service by righting a wrong. I would highly recommend both of these gentlemen for anyone interested in purchasing a pre-owned Honda. More
Purchase of a Honda Pilot We enjoyed our experience purchasing a new vehicle with mr. McFadden. He did everything he could to help us, and we feel we got a good vehicle at a g We enjoyed our experience purchasing a new vehicle with mr. McFadden. He did everything he could to help us, and we feel we got a good vehicle at a good price. The entire purchase experience was lengthy,due to "technology problems" , and Dom did everything to keep us from losing our patience. We are happy with our purchase, would recommend the dealership and Dom, and looke forward to his help in the future. More
New Car JOHN TROXLER and Team did a wonderful job. Great Experience! Extremely fast financing and delivery. Can't be more impressed with the entire staff a JOHN TROXLER and Team did a wonderful job. Great Experience! Extremely fast financing and delivery. Can't be more impressed with the entire staff at Priority Honda. More
Our first visit to Priority. We drove from another city to browse and ended up buying a new Honda CR-V! Our salesman, Wes Long, was very knowledgeable and we felt at ease right a We drove from another city to browse and ended up buying a new Honda CR-V! Our salesman, Wes Long, was very knowledgeable and we felt at ease right away. Appreciate Wes' expertise and patience. Finance office was very thorough and very quick. A first-rate experience. Would recommend Priority Honda to anyone. More
New Car It was like fate when John Troxler called me the morning I was driving in to the dealership to get my Honda CR-V inspected. I had been thinking about It was like fate when John Troxler called me the morning I was driving in to the dealership to get my Honda CR-V inspected. I had been thinking about getting a new CR-V and John's call was the push I needed to make the decision. I love my new Honda CR-V, and have John Troxler to thank for helping me get it. John worked with me in finding the right car. I really enjoyed working with John and would highly recommend John Troxler and Priority Honda to all my friends and family. More
Priority is the Best. This is the second time I have worked with Russ Mann. I would recommend him. He has been very helpful in helping me get the car I wanted within the This is the second time I have worked with Russ Mann. I would recommend him. He has been very helpful in helping me get the car I wanted within the price I wanted. He has been there a while so he knows his stuff. More