Honda of Huntersville

0 stars if I could The free oil changes, free state inspection are not worth it. Happy with the van but just disappointing service overall. I will pay for my oil changes The free oil changes, free state inspection are not worth it. Happy with the van but just disappointing service overall. I will pay for my oil changes and and state inspection just so I do not have to deal with this dealership again. It is not just one thing, it is multiple things that are just not okay. This last string for me: I had my car serviced Thursday, as I was driving off the lot I heard a new noise that sounded like I was driving through a tunnel. By Sunday it was not any better so I called and made an appointment. I was checking in at the dealership and I was telling the person checking me in the problem I heard. He stops checking me in, goes to my car, examines my tires and asks me to look at the tire with him. He tells me it is uneven wear on the tires but overall the tires still have a lot of tread on them. I am a novice in the field of cars but I really wanted the balance of the tires checked or an act that you at least hear my concerns as you are going to dismiss me. He told my husband that he was not listening to him as my husband continues to ask the tires be examined. HE would not examine the tire further! I leave the dealership and go to a tire store and I tell them the problem I was having with the noise. He reiterates the same prediction the guy at Honda had but like I asked, puts the car on a lift and examines the tires. Yes, the tires were uneven and nothing could be done about that BUT the balance was off (3% which is quite a bit I guess) and they fixed it. It is not okay to be rude and dismissive to a customer. More

Always a pleasure It's very refreshing to work with all the folks at Priority, especially Chris Coley. He is always friendly, thorough and prompt! I will continue to re It's very refreshing to work with all the folks at Priority, especially Chris Coley. He is always friendly, thorough and prompt! I will continue to refer my friends and family. More

Service with a smile Ryan Ripchik got my c vehicle into service and out in a timely manner. I missed my original appointment and he made sure I was taken care of. Thank Ryan Ripchik got my c vehicle into service and out in a timely manner. I missed my original appointment and he made sure I was taken care of. Thank you for great service and the happy demeanor. More

These guys are awesome! Hands down the best experience buying a car that I've ever had Tony Rios was awesome with helping my wife and I through the financing process. I will Hands down the best experience buying a car that I've ever had Tony Rios was awesome with helping my wife and I through the financing process. I will definitely buy my next car from Priority Honda in Huntersville, NC. More

Totally Impressed I must say I was really impressed with the way Priority does business, in trying to be a different type of car dealership in todays world. The extra's I must say I was really impressed with the way Priority does business, in trying to be a different type of car dealership in todays world. The extra's they offer to the buyers showed me that their in it for the long haul. Although my salesmen was new to car sales, he treated me like a pro, and got me all the answers to my questions I had. Mr. Smith, I must say job well done !!! Thank You More

Great Customer Care!! I recommend Priority for Service and Jim Comey for his professionalism. We have been getting our 2 Honda's serviced there for several years. There ar I recommend Priority for Service and Jim Comey for his professionalism. We have been getting our 2 Honda's serviced there for several years. There are times when the diagnostics find something wrong. Jim always seems to have a good solution to help make it more manageable. Mark Myers More

Excellent customer care at Service Department Kelsey is thoroughly in her explanations on the services needed as well as explaining the bill. The service crew greets you and checks you in quickl Kelsey is thoroughly in her explanations on the services needed as well as explaining the bill. The service crew greets you and checks you in quickly. More

Amazing experience!!!!! Our experience was amazing. Daniel was not pushy and extremely kind. There was absolutely no haggling. It was the best car buying experience we hav Our experience was amazing. Daniel was not pushy and extremely kind. There was absolutely no haggling. It was the best car buying experience we have ever had! Very friendly staff, general manager, amazing salesman, and financial manager! AMAZING! More