Honda of Hackettstown

Requested a quote on a vehicle (same model I already own). Gave me a very low lease price. I questioned it with the salesperson several times and his manager and was assured that was the price. Said the own). Gave me a very low lease price. I questioned it with the salesperson several times and his manager and was assured that was the price. Said they were a new dealership and could make those kind of deals. Test drove the car. Agreed to the vehicle, again verifying the lease price. Had to locate my vehicle since they didn't have any. Went to sign the paperwork and the monthly lease price changed, surprise- went up $70 more a month. They claimed I asked for the wrong model and that's what they quoted. I asked for the same model I am driving, asked if that was the correct price on every conversation, during the test drive, after the test drive, etc. there was no mistake it's called bait and switch. Left and went to Sussex honda! More

I truly had an exceptional experience buying my new Honda Accord 2013 LX from Warren Kershnar at Hackettstown Honda. From the start, Warren was very knowledgeable, friendly and willing to accommodate me as m Accord 2013 LX from Warren Kershnar at Hackettstown Honda. From the start, Warren was very knowledgeable, friendly and willing to accommodate me as much as possible. I have never had such a pleasant experience at a car dealership before. Even the Manager, Frank Giambattista was extremely helpful and insured me throughout the entire process that he would do all in his power to get me the best possible deal. I feel as though I was given superb customer service treatment from the time I walked into the door of Hackettstown Honda, until the time I drove my new car off of the lot. I strongly recommend this dealership and Warren Kershnar as a salesman. It really was a great overall experience! Thanks again guys. More

We had an excellent buying experience with Warren (and the other associated employees) at Hackettstown Honda. Warren was very knowledgeable about new and used Accords, treated us with respect, worked wit the other associated employees) at Hackettstown Honda. Warren was very knowledgeable about new and used Accords, treated us with respect, worked within our budget, and made absolutely sure we were satisfied with our new car. We were also impressed with the fact that the dealership took the time to scout around for a lower finance rate than was originally offered. We will definitely recommend Warren and the dealership to our friends and acquaintances. More

Inept Service Dept. They had my new 2013 Accord for three days to diagnose two small warranty issues. Took two weeks to get in parts, I brought in car only to get a call that night to tell me all of three days to diagnose two small warranty issues. Took two weeks to get in parts, I brought in car only to get a call that night to tell me all of the parts weren't in and they needed the car another day. In the meantime they did an oil change on my car by mistake. The Service rep stated they sometimes get the VIN numbers mixed up. Some poor customer came in for an oil change and they gave it to me instead. You have to wonder what they are doing to your car. Warranty issue still not resolved. Very frustrating. Won't buy from here again. Dealership sent me a survey, I shared some of these issues with them, they never followed up. More

Warren Kershnar possesses the people skills all car salespeople should learn. Warren obviously knows the value of the customer and follows through on everything he says. If not for Warren I’m sure I wo salespeople should learn. Warren obviously knows the value of the customer and follows through on everything he says. If not for Warren I’m sure I would have made the usual mistakes in purchasing a new vehicle. I came away from Hackettstown Honda with knowledge as well as the most beautiful Honda Accord I have ever owned. Warren Kershnar was indeed a trust worthy individual that will insure I return to Hackettstown to buy another Honda from him. I'm in the market as I write for the Honda Pilot EX-L 4 WD. Too bad Princeton, VIP, and Auto Sport Honda are a little cold and will not deal at all. I live in Bridgewater, NJ but I will drive the 40 minutes to Hackettstown just because Warren treated me like a human being and not just a dollar sign. Warren made me a Honda buyer as I always purchased American made cars. More

Warren Kershnar made buying my 2013 Honda Accord painless. Since I had been car shopping for the past 2 months and visiting numerous dealerships, I was anticipating the usual; hours spent negotiatin painless. Since I had been car shopping for the past 2 months and visiting numerous dealerships, I was anticipating the usual; hours spent negotiating, answering questions, playing the game. But that wasn't the case. Of course, once I drove the Accord, my mind was made up anyway but the deal and the transaction couldn't have been smoother. I was very impressed and could not have been happier with all aspects of the sale, all individuals involved and the follow-up communication. More

My sales interaction with Hackettstown Honda was the best car buying experience I ever had. The staff was very friendly and accommodating. Warren was a great salesman. He was far from what you think of as th car buying experience I ever had. The staff was very friendly and accommodating. Warren was a great salesman. He was far from what you think of as the typical car salesman. He listened to my situation and helped me find the best solution with out pressuring me. He helped make the vehicle I wanted fit into my budget. I recommend Warren and Hackettstown Honda for anyone looking for a car! More

I had a great experience dealing with Ryan and Justin. I felt no pressure to buy, but when I did I left with a great price. They were also both exceptionally dressed. True professionals. felt no pressure to buy, but when I did I left with a great price. They were also both exceptionally dressed. True professionals. More

Great place to buy a car.I have gone to other stores and my family and I were always turned off by the typical dealer approach.I have nothing but to say I had the best experience there.I picked up my Honda my family and I were always turned off by the typical dealer approach.I have nothing but to say I had the best experience there.I picked up my Honda pilot and was so pleased how imaculate it looked when we picked it up.They treat you like family.Taquan and Ryan Magid made it the best buy a person can ask for.I will recomend the store to family and friends More

Hackettstown Honda was an excellent experience!!! I would highly recommend everyone to this dealership. Very friendly, great customer service. Very honest salespeople. An overall great buying experience. highly recommend everyone to this dealership. Very friendly, great customer service. Very honest salespeople. An overall great buying experience. More