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Honda of Greenbelt- Se Hablo Espanol

Greenbelt, MD

Overview
Reviews
Vehicles
4.2
766 Reviews
Call Dealership (301) 441-2900
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6500 Capitol Dr

Greenbelt, MD

20770

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Showing 766 reviews

August 30, 2024

The office is very accessible, the employees are frendily and polites. They accomplish the tasks on time that they told me the time when I arrived the shop they are perfect . More

by Mulatdaniel09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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Sep 02, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

August 30, 2024

I have been waiting almost three months to get car registered by them and visited dealer twice and called multiple times and noone there knows whats going on. I have spoken to Daniel who is supposedly More

by Honda buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fernando service dept, Alpha Diallo, Pete Castiglioni, Carlos Gomez, Rose Bayat
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Sep 06, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Honda buyer, I’m sorry for the inconvenience you faced regarding your registration. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided on your review, I would greatly appreciate it if you could get in touch with me using the email address provided below. Your cooperation will help us resolve this issue promptly. Thank you. Tamara Darvish General Manager tdarvish@group1auto.com

Sep 06, 2024 -

Honda buyer responded

I have only called the dealership 100 times …it just goes to show nobody cares over there …i spoke to Joyce at tags and titling talk to her. She said you guys lost the paperwork which is very comforting. She told me to call my salesman carlos gomez to get the paperwork for her. I am glad I can help you guys cut down on overhead. I spoke to who answers the phone and told them to have a manager call me. I am still waiting for three people at your dealer to call me back. I am sure you couldnt find my name in your system because you work for greenbelt honda

August 29, 2024

A little long wait time getting checked in but the staff was super helpful once they were able to get to me. More

by mg77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Aug 31, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 28, 2024

Gave excellent customer servic. Even gave me a free car wash. Very nice and explained everything to me. More

by gglema888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alpha Diallo, Pete Castiglioni
Report | Print
Aug 29, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 24, 2024

Really easy,professional and collective employees. The best so far in the auto company. Thanks! More

by Makkinegro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Omolaiye, Samuel Omolaiye
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Aug 25, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 24, 2024

Not customer centered. No care for customer’s time. Staff appear in chaos as they try to cover for one another… . More

by Tin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
These aren’t the employees that were there…
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Aug 31, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Tin, Thank you for your feedback about your experience with us, this should not have happened, and I apologize for any inconvenience you faced. Your concerns will be shared with our team so that similar situations can be addressed and prevented. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Tom Alfinito Market Director talfinito@Group1Auto.com

August 24, 2024

More faster than we had before, we just waited for more than an hour and we did not expect that it was done that fast. More

by Shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alpha Diallo, Pete Castiglioni
Report | Print
Aug 31, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Hi Shirley, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 23, 2024

The service at this dealership is the WORST! Also, the cost of the service is extremely high. They even charge you for the use of the tools they use to fix the car. I do not recommend their s More

by cpertuzhidalgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember the name
Report | Print
Aug 24, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

cpertuzhidalgo, We are truly sorry to hear that you were not satisfied with your experience with our service department. Your satisfaction is our top priority, and we apologize if we fell short in this instance. However, we are still working to get approval from your service contract company to assist in the cost of the repairs. Should you have any questions, please feel free to contact me at tdarvish@group1auto.com, I would be happy to assist you. Tamara Darvish General Manager

August 23, 2024

Excellent service, professional customer care and advise, waiting time is reasonable.Nice environment and bigger waiting area. More

by vmsakihilda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Report | Print
Aug 25, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 18, 2024

Está tratando de retomar la reputación que tenía hace 20 años atrás, está mucho mejor que 1 mes atrás !! Sigan así !! More

by Srescal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tameika Woody
Report | Print
Sep 13, 2024 -

Honda of Greenbelt- Se Hablo Espanol responded

I apologize for this delayed response, but I appreciate you informing me about your experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Tammy Darvish General Manager tdarvish@group1auto.com

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